Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,596 Reviews)
Rating breakdown 29,596 reviews
5 Stars
25,350
4 Stars
3,326
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Incredible performance at a premium price.
on March 19, 2026
Posted by: Ghostinrags
[This review was collected as part of a promotion.] I've never had a phone this nice. I don't use Galaxy AI a whole lot, but it's kind of baked in to a lot of features. And what features! I was always a stock Android guy, but the Samsung apps are generally better once you get used to them. I don't use a fraction of what this device can do, but that's ok, because there's no penalty for not playing in the pool. Put this all with a huge 7 year update schedule, and you have something very special. I've even gone so far now as to get other Samsung stuff to all work together. A very fine Pocket computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is phenomenal!
on March 19, 2026
Posted by: Diegz1769
[This review was collected as part of a promotion.] I have tried many different model devices from different cell phone manufacturers and This Samsung S25 Ultra is by far the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 19, 2026
Posted by: MissMickey
[This review was collected as part of a promotion.] I love the ability to access Galaxy AI from the long press of the on/off button. It saves so much time. But honestly, my favorite thing has always been - and always will be - the S Pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with Great updated ai
on March 19, 2026
Posted by: Abrar45
[This review was collected as part of a promotion.] Great smart Ai phone with the updated Ai version and Gemini. Enjoyed using my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone. Stylus needs work
on March 19, 2026
Posted by: BrandonBB
[This review was collected as part of a promotion.] The AI is fun and interesting but I dont utilize it as much as I could.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really nice phone
on March 19, 2026
Posted by: TarHeel92
[This review was collected as part of a promotion.] I've always used the Samsung phones and each one just gets better than the last. I'm really enjoying the camera and the large memory of my s25 Ultra. I am just getting familiar with some of the features like the Galaxy AI and benefits and ways to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra is a Flagship Model
on March 19, 2026
Posted by: Donjoygold
[This review was collected as part of a promotion.] the S25 Ultra has better speed and many great features compared to any android phone that i have used. I am particularly impressed with the level of Galaxy Ai integration across many apps especially the camera features. I only wish the battery life or charging speed were faster.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is the best.
on March 19, 2026
Posted by: Niouly
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra daily and it’s honestly been a great experience. The screen is beautiful for watching movies and sports, and everything feels super fast whether I’m streaming, scrolling, or gaming. What really surprised me is how useful Galaxy AI is. I use it for quick photo edits, summarizing notes, and even helping with messages it actually saves me time instead of feeling like a gimmick. The camera is top-tier too. The zoom is incredibly sharp, and photos come out clear, even at night. The battery easily lasts me all day, even with heavy use for work and entertainment. Overall, the S25 Ultra feels powerful, smart, and reliable definitely one of the best phones I’ve used.
Value
5
Written by a customer while visiting Samsung US