Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,963 Reviews)
Rating breakdown 5,963 reviews
5 Stars
4,926
4 Stars
839
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
3
Not as great as the s24ultra...
on May 25, 2026
Posted by: Crunk2shop
[This review was collected as part of a promotion.] Text don't chime in, even after numerous times of changing the setting...makes air buds hang up while pulling out of case to put in ear... fingerprint could be more sensitive to your actually print instead of remaking one numerous times for no reason
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hi Crunk2shop, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not operating as intended. We have provided a link to an article to help you with the fingerprint reader at your convenience. We have also shared a link to the Samsung Support Team to assist you with the settings not operating as set you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I luv it. It's way better than the one I had. don'
on May 25, 2026
Posted by: Pibblemamma23
[This review was collected as part of a promotion.] I like the AI. I use it a lot when I search stuff . Between that and Google I'm good lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 25, 2026
Posted by: Careberrycrum
[This review was collected as part of a promotion.] I love my galaxy s25 its the best phone for gaming ever so amazing I give it five stars and recommend to all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works perfectly Fine
on May 25, 2026
Posted by: Maymman
[This review was collected as part of a promotion.] I love all the features. The pics. The videos. The ability to edit. Everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Thisisuno
[This review was collected as part of a promotion.] Phone is very sturdy, battery long lasting. Also fast charging. Overall great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Would refer this phone to another person
on May 25, 2026
Posted by: Chuck2fun
[This review was collected as part of a promotion.] Samsung galaxy s25+ is very easy to use and is has many different features it's cool to see all the new updates
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This productis really great
on May 25, 2026
Posted by: Jokerhead
[This review was collected as part of a promotion.] I like my phone I use it for everything from calls to games to streaming watching alot of sports
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone, samsung girl
on May 25, 2026
Posted by: Nakayla33
[This review was collected as part of a promotion.] I absolutely love my Samsung phone. The camera quality is amazing, the battery lasts all day, and everything runs so smoothly. I use it daily for work, streaming, social media, photos, and staying connected with family. Galaxy AI features make multitasking so much easier and help me stay organized throughout busy days. The display is beautiful, the sound quality is great, and the phone feels premium overall. Samsung continues to impress me with innovation and reliability. Definitely one of the best phones I have owned.
Value
5
Written by a customer while visiting Samsung US