Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,131 Reviews)
Rating breakdown 6,131 reviews
5 Stars
5,069
4 Stars
859
3 Stars
126
2 Stars
37
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
3
Fast and great phone thus far
on February 7, 2025
Posted by: Theeod1991
[This review was collected as part of a promotion.] The phone seems to be very well made hasn't gotten hot yet with streaming or playing games while charging. The camera is pretty good takes beautiful pics from a distance. Super fast at loading/downloading rather on wifi or cell network. Super easy transfer from one device to another.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Video call and audio has amazing quality speaker phone is pretty loud and mic picks up noise from 20 plus feet away.
The cons not sure if it's a me thing or what but can't turn off the now briefing app on lock screen.. and I know this one is definitely a me thing I don't care much for the ai features... I guess call me old school but personally that's not needed.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there Theeod1991, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding the device to be well made and not causing interruption to your streaming or gaming on the temperature. We have provided a link to a great video about the Now Brief feature, and to the full device manual to help you best align the settings and features to your preferences. We have lastly, provided a link to the Samsung Support Team if you would like one on one assistance with any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Where is the WOW factor?
on February 7, 2025
Posted by: ThankYouNext
[This review was collected as part of a promotion.] I feel that my S24 definitely was easier to use! I don't feel that there is much difference other than the hype of getting a new phone because the updates on my old phone gave me the same features. The only exciting thing was one of the photo edits. Hopefully the next release will be more fulfilling.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hello ThankYouNext, thank you for sharing your experience with your new Samsung Galaxy S25+ with us. We understand how valuable your phone is to you, and wanting to feel that you have made a good investment in a new device that you will love to keep for as long as possible. We have provided a link to the full device manual to help you discover the full capabilities and align the settings of the new One UI7 to your preferences. We have also shared a linkt o the Samsung Support Team if any questions arise during your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Must have!!
on February 7, 2025
Posted by: Gundy26
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Plus truly impressed me with its sleek design and premium feel. seamless actions across apps,” “Now Brief,” or “Audio Eraser” The display is stunning—crisp, vibrant, and perfect for streaming content or just scrolling through social media. I found the camera to be a real highlight, capturing vibrant and detailed photos, even in lower light. Whether it's a casual snap or something more creative, the camera didn't disappoint.
Value
5
Written by a customer while visiting Samsung US