Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,139 Reviews)
Rating breakdown 5,139 reviews
5 Stars
4,255
4 Stars
710
3 Stars
105
2 Stars
33
1 Star
36
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
I've always been a huge fan of Samsung products
on May 11, 2026
Posted by: LeenyJC
[This review was collected as part of a promotion.] I use my phone WAY more than I should. This I do know. But, I've found really interesting pages to follow on social media. My phone takes beautiful pictures and the clarity is amazing. I will always be an Android girl!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 11, 2026
Posted by: HOFPAYNE
[This review was collected as part of a promotion.] This is a great phone I would definitely give this a five-star but the only thing better than this phone is the ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on May 14, 2026
Posted by: Texting
[This review was collected as part of a promotion.] I especially like the samsung messages for texting. It allows me to organize my texts messages by my favorites that I can have quick access to as well as group them by contact relations. Galaxy AI helps me refine my messages to be more concise and for real time translation thur my ear buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like the fast response and clear visuals quality
on May 15, 2026
Posted by: Ennabear77
[This review was collected as part of a promotion.] A.I. is convenient and works great as it gives me many options that help me when needed.to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on May 19, 2026
Posted by: Jess320
[This review was collected as part of a promotion.] I absolutely love my s25+!!! The camera is fantastic, the operating system is fast and user friendly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Allows far to much 3rd Party intrusion
on May 20, 2026
Posted by: Feak31
[This review was collected as part of a promotion.] NO PRIVACY! MY PHONE CONSTANTLY IS CHANGING MY SERTINGS!
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello Feak31, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how important your privacy and security is to you, and how frustrating it can be when your device is not operating as intended with the settings. We have provided a link to the complete manual to help you with the privacy settings and different access for your apps. We have also provided a link to the Samsung Support Team to assist you with the instances you mention of the settings changing without prompt. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Was happier with the 24.
on May 21, 2026
Posted by: Mamalovesphones
[This review was collected as part of a promotion.] THE 25+ SEEMS TO HAVE SOME BUFS AND GLITCHES THAT NEED TO BE WORKED OUT STILL AS I DONT BELIEVE ITS BETTER THAN THE 24 BUT I'm gonna skip right ahead to the 26+ and see how that. GALAXY AI is ok in both phones but like I said there glitches and phones that need fixing on the 25.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello Mamalovesphones, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to a few articles to help you resolve this frustration you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The phone works great
on May 21, 2026
Posted by: Whocares
[This review was collected as part of a promotion.] I really loke this phone. The only issue that I have is needing to restart the phone to get some apps to work
Value
4
Written by a customer while visiting Samsung US