Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,962 Reviews)
Rating breakdown 5,962 reviews
5 Stars
4,925
4 Stars
839
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Loving the smooth apps.
on March 13, 2025
Posted by: Rome13
[This review was collected as part of a promotion.] Apps open fast and smooth. Fits well in hand. Camera is one of a kind, prefect pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features and easy to use
on March 13, 2025
Posted by: Bosstorento
[This review was collected as part of a promotion.] I love how this device has Seamless actions between apps, is always up to date with everything new and stays updated. It's easy to use and get to know. The battery lasts more than a day with an awesome feature where you can charge your battery wirelessly which is one of my favorites about this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but not Google app friendly
on March 12, 2025
Posted by: GaddiNYC
[This review was collected as part of a promotion.] I'll start by saying the camera is great and the phone has some nice features. Although, I am used to a lot of Google apps such as Chrome and messages and Samsung makes it hard to use them or doesn't allow you to take advantage of some Samsung options if you use them. It's very frustrating.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hi there GaddiNYC, we appreciate your feedback on your new Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the camera and additional features of your new phone. We have provided a link below to a troubleshooting guide to help you with the apps that are not meeting your expectations. We have provided a link to the Samsung Support Team as well if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best android device
on March 12, 2025
Posted by: Kaiden32
[This review was collected as part of a promotion.] Best set up of the android os. Great screen good size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The need Samsung 25÷ works nicely.
on March 12, 2025
Posted by: Lissa432
[This review was collected as part of a promotion.] New message app is a bit different and doesn't separate pinned messages from new ones. The font between new and old messages is very similar so it is hard.to find new messages.
Video quality is nice.
Now Brief report is nice to have, specially since it gives you quick reminder of calendar schedule.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hi there Lissa432, we appreciate you sharing your thoughts about your Samsung Galaxy S25+. We are thrilled to hear how pleased you are with the camera quality, and enhanced Galaxy AI features like Now Brief. We have provided a link to the full device manual to help you with additional features of Galaxy AI and aligning the settings of your messaging app to your preferences. We have also shared a link to the Samsung Support Team if you hae any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing in every way
on March 12, 2025
Posted by: Jess2014
[This review was collected as part of a promotion.] I jumped 5 generations. I went from a s20+ to a s25+ I didn't realize how much had changed in that time but everything is better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone so far, I really like the UI
on March 12, 2025
Posted by: Ajij12
[This review was collected as part of a promotion.] I really like the s25+ weight compared to old one, loves new user interface and sleek design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth of my money
on March 12, 2025
Posted by: Devilss
[This review was collected as part of a promotion.] I love my S25+ device. The camera quality is great and the gaming experience also. Seamless across all the apps. Overall a great product.
Value
5
Written by a customer while visiting Samsung US