Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,962 Reviews)
Rating breakdown 5,962 reviews
5 Stars
4,925
4 Stars
839
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Best Bang for your Buck
on March 17, 2025
Posted by: Saintlee
[This review was collected as part of a promotion.] This device offers a sleek and modern design that is sure to turn heads. The build quality feels substantial, giving an impression of durability. Its performance is snappy and responsive, handling everyday tasks with ease. The display is vibrant and clear, making it a joy to use for media consumption. Battery life is impressive, lasting through a full day of moderate usage. The camera system captures stunning photos and videos with impressive detail. Overall, this device offers a premium experience that is well worth considering. It seamlessly integrates into a modern, connected lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and new technologi
on March 17, 2025
Posted by: RockinRobin
[This review was collected as part of a promotion.] I love my Galaxy 25+ because has a very good camera and fun for having games when your complety borad. Love all the styles they have as well. This is a very good phone to get use to and so easy to use. It also shows that you take pics so well and the details is out of this world! I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The newest in phone technology
on March 16, 2025
Posted by: Paulrog
[This review was collected as part of a promotion.] This phone is amazing! Very user friendly along with the newest technology! Step into the future of phones. Move from one app to another effortlessly! Get briefs before you even open the phone from the lock screen! The new audio eraser is an unexpected bonus! Take your phone experience to the next level!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do Not Purchase if you Use Google Maps Timeline
on March 16, 2025
Posted by: Webmo
Expertise:Intermediate
This product has fatal Google Map Timeline issues. Search around online if this is a software product that is important to you. This is a Samsung issue, not a Google issue, and Samsung has shown no interest in solving it. Moreover, Samsung's Smart Switch plays a role in creating this error. I completely regret this purchase and this will be my last Samsung device.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hi there Webmo, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We understand how frustrating it is when you rely on specific software and it is not meeting your expectations. We have provided a link to an article to help you with the app not operating as intended. We have also shared a link to the Samsung Support Team if this experience continues and you would like to discuss this matter further. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Clean smooth phone!
on March 16, 2025
Posted by: Buckkets
[This review was collected as part of a promotion.] Seamless phone. Works for all needs. I use it for work and nothing compares. Love how I can keep it organized.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed.
on March 16, 2025
Posted by: jkdisappointed
Little disappointed. I upgraded a little while ago because I got a good trade in on my old phone. I figured that I would be straight up on the trade. I should have done some research first because I fond out the now I do not have an micro SD card option. I say why would you do that? So I down graded instead. I do not have any better phone now then I use to have and my old phone was 7 years old.
Response from Samsung USBy R&R Team, March 17, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25+. We understand how important specific features of your phone are to you every day. In an effort to help enhance the durability and water resistance of your device, the card slot for the micro SD card has been removed. You can expand the storage capacity of your device if you are finding it insufficient through digital cloud based methods. We have provided a link to the Samsung Support Team if you have any questions about this feature or your Samsung products as a whole. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is definitely a great upgrade.
on March 16, 2025
Posted by: Upgrader
[This review was collected as part of a promotion.] Loving the great battery life and storage, all games also running great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, great upgrade.
on March 16, 2025
Posted by: Freshcookies
[This review was collected as part of a promotion.] Just got it, great seamless action across apps and it is already so much better than my previous phone. It also has an amazing new feature with the audio eraser , making videos more professional. Thank you!!
Value
5
Written by a customer while visiting Samsung US