Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,360 Reviews)
Rating breakdown 5,360 reviews
5 Stars
4,429
4 Stars
749
3 Stars
112
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
4
Great but not 5-Star great
on May 25, 2026
Posted by: CR1208
[This review was collected as part of a promotion.] I mostly use my phone for things like social media, pictures, games, calendar, and Samsung Pay. I occasionally use Galaxy AI for photo editing. I love being able to erase things in the background and have the AI fill in the blanks to make it look cohesive. The camera quality is great if you know how to tweak the settings, but the zoom can get a little grainy. I wish I would have gone with the Ultra model instead of the + model, just for that little bit of a boost in photo quality. But I'm still very happy with my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Worst Samsung phone I've ever owned!
on May 25, 2026
Posted by: Minman
[This review was collected as part of a promotion.] I upgraded last year from S8. I've always loved Samsung phones, but if this model is the new norm, it's gone downhill significantly. First of all Galaxy AI takes up so much of the memory that this was barely an upgrade at all in terms of storage. 2nd, after a year of use, I'm experiencing issues with the battery, OS freezing up, and even got a blue screen of death a few weeks ago which thankfully went away but worries me in terms of longevity. I'm not someone who wants to buy a new phone every year. I take care of my phones and expect to get at least 5 years of use out of them but I'm doubtful this will last that long. The only real upgrades are that the apps that were no longer working on S8 work on this one and the camera is pretty great... I do actually like the Galaxy AI photo enhancement. Just wish it wasn't eating so much memory.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Nreview
[This review was collected as part of a promotion.] Great phone previously had a10e. Great camera, audio.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely a great phone
on May 25, 2026
Posted by: BigDDDDDDDD
[This review was collected as part of a promotion.] Great reliable phone! Its the perfect size.,...................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Charging port needs improvement
on May 25, 2026
Posted by: Moonshot
[This review was collected as part of a promotion.] I use my Galaxy phone extensively for work and for photos. I really enjoy the phone, however the charging port is finicky. It often thinks it has dust or dirt inside causing charging issues. I have wireless chargers around just for emergencies. Such a sensitive part of the phone. I already had to replace one great phone for another for this reason.
Other than the charging port, I enjoy the photo quality and the options for making the photos look better. Im still new to the Galaxy AI, however it should come in handy over time.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on May 25, 2026
Posted by: 1974sb
[This review was collected as part of a promotion.] Everyday used for multiple things great product ready like my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the 25+
on May 26, 2026
Posted by: ssparks1972
[This review was collected as part of a promotion.] I love the features of the 25+. The battery life is improved and the camera is great! With Galaxy AI I can use my phone for anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The amazing phone
on May 26, 2026
Posted by: Snakebite
[This review was collected as part of a promotion.] This product the Samsung 25+ is the best phone I've ever had. The Google Ai mode helps me with accessibility while browsing or generally using the device. While other phones could have better features (which I personally doubt) this phone has been the best fit for me in quite a while. I love this device and the performance is incredibly fast and doesn't get hot after extended use. It's a all-round ace of a phone.
Value
4
Written by a customer while visiting Samsung US