Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,139 Reviews)
Rating breakdown 5,139 reviews
5 Stars
4,255
4 Stars
710
3 Stars
105
2 Stars
33
1 Star
36
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
The Samsung Galaxy s25+ verdict
on April 7, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] Galaxy S25 Plus: The Caregiver’s Power Tool
After putting the Galaxy S25 Plus through its paces while balancing a hectic schedule of caregiving and business planning, I can say this isn't just a phone—it is a mobile command center. It fits into a busy lifestyle where every minute counts and multitasking is not optional.
Reliability and Build
The first thing that stands out is the ergonomics. It has a large 6.7-inch screen that makes reading long legal documents or business plans easy on the eyes, yet the rounded edges make it comfortable to hold during long hours of monitoring and coordination. The build feels solid enough to handle being tossed into a work bag or used one-handed while on the move.
Performance for the Multitasker
Running the Snapdragon 8 Elite, the speed is incredible. I often have multiple browser tabs open for research alongside various management apps, and there is zero lag. The battery life is a lifesaver; it consistently powers through a full day of heavy communication and coordination without needing a midday charge, which is crucial when you are away from a power outlet for 8 to 10 hours at a time.
AI: A Second Set of Hands
The AI on this device feels like it was designed specifically for people with high-responsibility roles. It moves beyond simple voice commands and actually anticipates what needs to get done.
Note Assist for Meetings: When sitting through consultations or planning sessions, the Note Assist is a game changer. It can record a 30-minut
After putting the Galaxy S25 Plus through its paces while balancing a hectic schedule of caregiving and business planning, I can say this isn't just a phone—it is a mobile command center. It fits into a busy lifestyle where every minute counts and multitasking is not optional.
Reliability and Build
The first thing that stands out is the ergonomics. It has a large 6.7-inch screen that makes reading long legal documents or business plans easy on the eyes, yet the rounded edges make it comfortable to hold during long hours of monitoring and coordination. The build feels solid enough to handle being tossed into a work bag or used one-handed while on the move.
Performance for the Multitasker
Running the Snapdragon 8 Elite, the speed is incredible. I often have multiple browser tabs open for research alongside various management apps, and there is zero lag. The battery life is a lifesaver; it consistently powers through a full day of heavy communication and coordination without needing a midday charge, which is crucial when you are away from a power outlet for 8 to 10 hours at a time.
AI: A Second Set of Hands
The AI on this device feels like it was designed specifically for people with high-responsibility roles. It moves beyond simple voice commands and actually anticipates what needs to get done.
Note Assist for Meetings: When sitting through consultations or planning sessions, the Note Assist is a game changer. It can record a 30-minut
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 8, 2026
Posted by: Love2spend
[This review was collected as part of a promotion.] This phone is supper easy to use perfect for streaming ,gaming and watching videos. Camera wise supper cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on April 8, 2026
Posted by: Madmax
[This review was collected as part of a promotion.] I like the way my Samsung S25 plus works with the camera. I like the AI did they've integrated into it also like all the size of it and other things like the memory on, it's good speed of it's good, I wish they would go back to having the SD card be able to go in it, but Hey, it's neither here or there, but we'll see what happens in the future. Overall, it's great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery drains fast
on April 8, 2026
Posted by: DaddiDru
[This review was collected as part of a promotion.] Battery drains to fast other than that works just fine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for drones
on April 11, 2026
Posted by: scott35750
[This review was collected as part of a promotion.] The Samsung Galaxy S25+ is essentially a "Goldilocks" device for drone pilots. It sits in that perfect sweet spot: larger than the base model for better visibility, but less cumbersome than the Ultra when mounted to a controller.
With the Snapdragon 8 Elite chip under the hood, this phone has moved past being "compatible" with DJI software and into the realm of being an absolute powerhouse for it.
The Display: Clarity in the Wild
The first thing you’ll notice in the field is the 2,600-nit peak brightness. If you’ve ever tried to land a drone while squinting at a washed-out screen in midday sun, you’ll appreciate this. The 6.7-inch Dynamic AMOLED 2X panel provides enough real estate to see your telemetry data clearly without needing a separate tablet.
The first thing you’ll notice in the field is the 2,600-nit peak brightness. If you’ve ever tried to land a drone while squinting at a washed-out screen in midday sun, you’ll appreciate this. The 6.7-inch Dynamic AMOLED 2X panel provides enough real estate to see your telemetry data clearly without needing a separate tablet.
Anti-Reflective Tech: While it lacks the Gorilla Armor of the Ultra, the S25+ screen still handles glare better than previous generations, making it easier to spot obstacles in your video feed.
Performance: Zero-Lag Feed
The DJI Fly app (and the more intensive DJI Pilot 2) can be resource-heavy, especially when caching 4K video previews.
The DJI Fly app (and the more intensive DJI Pilot 2) can be resource-heavy, especially when caching 4K video previews.
Smoothness: Thanks to the 12GB of RAM and the Snapdragon 8 Elite, the frame rate on your live feed remains buttery smooth. The
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A camera that's known to underwhelm
on April 13, 2026
Posted by: Ragdoll2454
[This review was collected as part of a promotion.] My honest experience with the recent Galaxy devices is not what I've come to know from Samsung. Devices since the Galaxy S23 feel less responsive. Image quality with the s25+ while using the rear camera setup is reminiscent of the previous iteration with lots of image blur, aggressive "Galaxy AI" features that tend to actually worsen these issues and no real way to solve this problem other than a promised software fix that generally doesn't solve the the problem. The camera on this device has definitely made me consider returning it and many others I know with one of the recent Samsung handsets share this opinion on degrading camera quality.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hi there Ragdoll2454, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how disappointing it can be when your device is not meeting your expectations and you feel the camera is not operating as intended. We have provided links to articles to help you with the blurry photos you mention experiencing, as well help you with the different settings available on your camera for the best possible photos and videos. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My S25+ Samsung phone review
on April 13, 2026
Posted by: VALKYRIE
[This review was collected as part of a promotion.] This phone is so much better than my older model Galaxy S phone. The Galaxy AI is a great feature, I honestly use it more than Google.
The camera on this phone is amazing. I use it to take product photos for my small shop and they come out crisp, colorful, and without any distortion.
I am very happy I upgraded and I can see myself using this phone for a very long time before upgrading.
The camera on this phone is amazing. I use it to take product photos for my small shop and they come out crisp, colorful, and without any distortion.
I am very happy I upgraded and I can see myself using this phone for a very long time before upgrading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Phone is slower than previous s22+.
on April 13, 2026
Posted by: AndroidPoo
[This review was collected as part of a promotion.] GALAXY AI straight up sucks. Its data draw slows everything down and overuses the battery.
The phone drops signal regularly in urban and suburban areas.
This is my least favorite phone in a long list over time.
The phone drops signal regularly in urban and suburban areas.
This is my least favorite phone in a long list over time.
Value
2
Response from Samsung USBy R&R Team, April 16, 2026
Hello there, we appreciate your feedback on your Samsung Galaxy S25+. We know how disappointing it is when you have a new device that is not meeting your expectations in functionality. We have provided links to articles to help you maximize the speed and battery life of your device. We have also shared links to resources to help you troubleshoot the connection of your device to your carrier. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US