Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,246 Reviews)
Rating breakdown 5,246 reviews
5 Stars
4,344
4 Stars
725
3 Stars
107
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Nesluv323
[This review was collected as part of a promotion.] So far great feel like this phone met all expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
How I feel about my S25+
on May 25, 2026
Posted by: Toolsov
[This review was collected as part of a promotion.] The S25+ is a huge improvement over my old A14. I've only had this phone for about 9 months now, and I've loved every second of it.
The camera and video quality is amazing. The screen looks incredible. The Galaxy Ai features make life a lot easier now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 25, 2026
Posted by: Plantgirl24
[This review was collected as part of a promotion.] This had been a great phone. All the features it has makes it a never ending learning experience. The camera has so many different settings and functions and galaxy AI helps a lot when navigating
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!!
on May 25, 2026
Posted by: Brianna
[This review was collected as part of a promotion.] Ive had my samsung s25+ for awhile now and enjoy it to the fullest of its capabilities! Screen size, camera, processing power are amazing! Its honestly one of the best phones ive ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on May 25, 2026
Posted by: CaptainG
[This review was collected as part of a promotion.] Great functions and very simple to navigate through all applications. Great at updating on its own. Very reliable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on May 25, 2026
Posted by: Mimis76
[This review was collected as part of a promotion.] We absolutely love our phones we've had no issues it was extremely easy to switch from our old phone to this phone the ease of use makes it one of the best features. It pretty much runs itself. Have had no issues with storage whatsoever. I would highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful
on May 25, 2026
Posted by: 2BEFISHING
[This review was collected as part of a promotion.] We I upgraded I chose this product for the AI features as I use it for all things technical. Have been able to do everything I need on this device instead on multiple devices. The next upgrade will be for the same series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S25 Plus
on May 25, 2026
Posted by: WantBetterStuff
[This review was collected as part of a promotion.] I use my Galaxy S25 Plus for doing research on the Internet, reading articles, and visiting my social media sites.
I also use the alarm app constantly to remind me of appointments and when to take medicine.
I thought the built in AI would be helpful, but in my experience it hasn't turned out that way.
Some examples are Samsung Notes and My Files. I use them both constantly. Now when I use it in Notes the AI makes the apps resonsivness very slow. When I am in a Note and select "Search", it takes 2 to 5 seconds before I can enter what I want to search for.
Just like searching in Notes or My Files, it doesn't find words that I know are there. I've tried putting quotes around the term, especially when there is a space in it doesn't matter. Searches in these and other apps is terrible!
I can't tolerate Bixby, Gemini, or even the built in AI. Samsung hasn't told us it's name so I don't know what to call it.
Value
3
Written by a customer while visiting Samsung US