Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,815 Reviews)
Rating breakdown 5,815 reviews
5 Stars
4,819
4 Stars
821
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Great product
on March 22, 2025
Posted by: Returnofthemat
[This review was collected as part of a promotion.] I've been using Samsung devices for years and the new s25+ doesn't disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Have always had Samsung products.
on March 22, 2025
Posted by: TBone6130
[This review was collected as part of a promotion.] Love all the Samsung products available. Whether it would be a TV, phone or appliances. Samsung always stand behind there products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and seamless.
on March 22, 2025
Posted by: R777777
[This review was collected as part of a promotion.] Upgrade from a Pixel 7 Pro to the Galaxy S25+ has new transformative. Fast, seamless switching between apps makes multitasking much easier. OnePassword finally works great! Ironically the Pixel Watch and App actually work now as compared to Google Pixel phone. Very tempted to try out the Galaxy Ultra Watch since the Samsung ecosystem is so well developed now. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional with your day to day, and dominates AI
on March 22, 2025
Posted by: SUPERPOSITION
[This review was collected as part of a promotion.] This innovative device offers a stunning visual experience with its vibrant display. The sleek design feels comfortable in your hand and exudes sophistication. Capture life's moments with remarkable clarity using its advanced camera system. Enjoy seamless performance powered by cutting-edge technology. Explore a world of possibilities with this exceptional phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent choice for new phone
on March 22, 2025
Posted by: PASS2010
[This review was collected as part of a promotion.] Very easy to navigate with superb battery life very interactive with seamless actions across apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best phone I have ever owned!
on March 22, 2025
Posted by: ShwTym
[This review was collected as part of a promotion.] I record videos for my YouTube channel using this s25+ phone. The quality is absolutely superb, and the interaction is seamless with voice commands and using my paired Galaxy watch7 to control recording.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Abysmal Battery Life
on March 22, 2025
Posted by: Dan K
from Chicago
Expertise:Expert
This phone has the worst battery life of any Samsung phone that I've ever owned. I traded in a 3-year old Galaxy S22+ for this phone and I deeply regret it. The old, tired-out battery in my previous phone had substantially better battery life than this brand new one. If you get just a few hours of screen-on time, consider yourself lucky. If you're a moderate to heavy daily phone user, plan on having to charge your phone at least twice, sometimes three times, every day.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 24, 2025
Hello Dan K, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We understand how valuable the battery life of your device is to you, and the battery of this device is designed to adjust the consumption based on your usage habits after a short period of time. If this is not your experience, we have provided a few links to troublehooting guides to help you at your convenience. We have also shared a link to the Samsung SUpport Team to offer additional assistance and options for a resolution if this continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente
on March 22, 2025
Posted by: Kike1976
[This review was collected as part of a promotion.] Fast phone with new translation function, phone with situation system functions
Value
5
Written by a customer while visiting Samsung US