Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,547 Reviews)
Rating breakdown 4,547 reviews
5 Stars
3,778
4 Stars
621
3 Stars
86
2 Stars
28
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Get it
on February 26, 2026
Posted by: Skyline
from Texas
Expertise:Expert
Best battery best everything highly recommend the s25+
Response from Samsung USBy R&R Team, February 27, 2026
Hey Skyline, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you are loving the battery life and enhanced capabilities of your device. We have provided a linkt o the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Larry
Expertise:Expert
Verified Purchase:Yes
great upgrade from Z5 flip. camera, screen, battery life are far superior. and the AI is great
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 3, 2026
Hey there Larry, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the upgrade to your new device, and that you are finding the camera, display, and battery life to be enhanced, and that you are enjoying the usage of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: David
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
The new Galaxy S25+ that I upgraded to is great. I had the ZFold 4 before and it was bulky and the center screen broke with just over a year of use. This phone is lighter, faster, and fits my needs much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 2, 2026
Hi there David, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that you are pleased with the enhanced speed, lighter device, and feel of your new device in your hand. We have provided a link to the complete manual for your device to help you fully discover the enhanced features of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Passenger
Verified Purchase:Yes
Screen sensor wasn't very sensitive and sound quality wasn't good. Otherwise the phone very good.
Performance
4
Design
4
Response from Samsung USBy R&R Team, March 5, 2026
Hello Passenger, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are overall enjoying the features and capabilities of your device. We have provided links to articles to help you with the audio quality and display sensitivity of your device. We have also shared a link to the Samsung Support Team for your convenience if you ever want assistance with the features of your device. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
Love Samsung phones. Meets expectations, will never go got Iphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung makes a solid phone
on March 13, 2026
Posted by: Battlekitten
[This review was collected as part of a promotion.] I dont use AI. But I enjoy the phone it takes good photos. I rarely get spam calls. It is beautiful and held up well
Value
5
Response from Samsung USBy R&R Team, March 13, 2026
Hey Battlekitten, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear how well this device aligns to your needs and wants, and that you are enjoying capturing amazing photos and videos on your device. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent device!
on March 14, 2026
Posted by: Galaxygirl69
[This review was collected as part of a promotion.] I am an avid Samsung supporter. Every phone I've had since 2011 has been a Samsung. The system is easy to understand and navigate. I use my phone for everything (talk, text, entertainment, etc) and so far my Samsung keeps up with me! I cant see a day where I would switch to any other phone!
I have not used Samsung Galaxy AI yet, but I'm sure I will soon!
I have not used Samsung Galaxy AI yet, but I'm sure I will soon!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on March 14, 2026
Posted by: Chito1
[This review was collected as part of a promotion.] I've had my s25 for a year now and it still work like it did when I first got it and im stilling new things about it
Value
4
Written by a customer while visiting Samsung US