Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,992 Reviews)
Rating breakdown 4,992 reviews
5 Stars
4,149
4 Stars
692
3 Stars
97
2 Stars
29
1 Star
25
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
3
Disappointed
on April 27, 2026
Posted by: trista74239
[This review was collected as part of a promotion.] After all the hype, it was disappointing that the battery drains so fast because that was my issue with the last phone. Picture quality is definitely an improvement. Other than that, there's nothing that really stands out from the last model.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Trista74239, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are happy with the enhanced camera quality of your device. We have provided links to articles to help you maximize the battery life at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Mirror my self
on April 27, 2026
Posted by: jaaronpm
[This review was collected as part of a promotion.] Amazing photos. Amazing videos. Interpreter mode super. One word my phone is my soul.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 27, 2026
Posted by: Brontespet
[This review was collected as part of a promotion.] Although i don't use the phone for business or work, it is excellent for Galaxy Ai, and every day use. The phone is responsive and fies every single request with snappy response. The only thing I dont like is samsung news. There is a glitch where it keeps showing an ad for a game and there us no way to close the window.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Over all reliable
on April 27, 2026
Posted by: M3rppppp
[This review was collected as part of a promotion.] A little glitchy and complicated to learn. Needs to be more simple
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on April 28, 2026
Posted by: Lovelygalaxy
[This review was collected as part of a promotion.] The AI is really good. I love everything about my phone. It has a great camera and so many great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is great! It has everything I need!!
on April 28, 2026
Posted by: Mikey1
[This review was collected as part of a promotion.] I use samsung ai for informational purposes. It enhances my experience 10 fold!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing phone and well rounded
on April 28, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] I love this phones cameras with all the GalaxyAI features like remastering old photos and night vision. I would definitely recommend this device for those who need a nice stable performance throughout a whole day. The battery life can last multiple days light use. The QHD+ is definitely really nice to have for a nice crisp image. Its really good for heavy use too as in games and such. It gives me high quality with a stable performance on bigger titles with no framerate issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Zero issues but battery not as good as anticipated
on April 28, 2026
Posted by: Avgdroiduser
[This review was collected as part of a promotion.] Tmob S25+ came from S23+. The advertised increased battery capacity does not seem to correlate to the amount of increased actual battery life. The 25+ is noticably lighter and thinner, does not feel as hefty or robust as the s23+. Feels cheaper in the hand. I am a fan of heavy phones. If you are not, you are in luck! Also, games seem to glitch more than on my 23+. Have owned this for just about a year. Using ram cleaner app seems to help games such as Alto run at their best. Good phone overall. Yeah the ultra would solve all issues, but being a financially responsible person, paying the huge money to jump to an ultra is not money I am willing to throw away. Galaxy ai is interesting.
Value
4
Written by a customer while visiting Samsung US