Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,817 Reviews)
Rating breakdown 5,817 reviews
5 Stars
4,820
4 Stars
822
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Posted by: Anonymous
from New York city
Expertise:Intermediate
Verified Purchase:Yes
Unfortunately, my other phone was much better this new upgrade phone is much slower.
No, I would not recommend this to a friend.
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, June 9, 2025
Hello Yudy Collado, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to you every day, and needing specific functionality. We also know the frustration that can occur when your device is not aligning to your expectations. Without knowing the specifics of your experience, we have provided a link to the Samsung Support Team. These experts can offer one on one assistance with your frustrations or answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Nothing but the best
on June 6, 2025
Posted by: Marshmallows
[This review was collected as part of a promotion.] I have been a samsung user for quite some time and they never fail to leave me impressed. I am absolutely in love with my phone I always recommend samsung to everyone. This phone in particular caught my eye because of the colors and of course what it has to offer me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the color and most of the features
on June 6, 2025
Posted by: Suleek07
[This review was collected as part of a promotion.] I use my S25+ for everyday needs involving a phone. That's talk, text, games, steam, scroll and the new AI tech. What i love about this phone is that i can press the center button and turn it can highlight what I'm looking at to do more research. What i don't like about the phone is that it only gives you the Google option for text messages which is fine not you cannot select all of the messages at once, you have to select them one by one. That is a pain especially if you get many store texts. Overall I do like this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Still getting used to it, but it's good!
on June 6, 2025
Posted by: Thestudent
[This review was collected as part of a promotion.] I like the galaxy Ai. I don't need chatgpt anymore. I haven't had a new phone in 8 years, so all these new features are very intimidating. I am getting used to it though, and so far I have no issues or complaints. So far, it's been really helpful with school, as i am in nursing school.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung
on June 6, 2025
Posted by: SamsungRules
[This review was collected as part of a promotion.] I've had my Galaxy s25+ for almost 2 years and I love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What a nice phone!
on June 6, 2025
Posted by: Melloman
[This review was collected as part of a promotion.] The "Galaxy" phone is the best phone to date. From its crystal clear screens to its ease of use.
I love the pictures it takes, so crisp and clear I no longer use my cameras. Unlike previous phones this is a very durable phone. I have dropped it several times and no damage yet.
I love the pictures it takes, so crisp and clear I no longer use my cameras. Unlike previous phones this is a very durable phone. I have dropped it several times and no damage yet.
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlos
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Very nice phone; bought it for my wife and she loves it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
About myReview of my Samsung S25+
on June 5, 2025
Posted by: JERICK0282kq
[This review was collected as part of a promotion.] I could say that it is perfect, the AI of the phone is very advanced than other AI of the competition, I am a person who loves to play heavy games on your phone, take photos and videos of beautiful landscapes among other things, I give it 4 stars because it has a problem, I bought my Samsung in February, it has given me many good moments but as I said I like to take and record videos, the photos and videos look good but it could be improved, also, the screen, on the 3rd day that I had bought it unfortunately while I had it in my pocket, I still do not know how but it was scratched, which was something serious in my opinion, however if I had the option to buy it again, I would buy it 100% guaranteed, I hope for the next Samsung next year❤️
Value
4
Written by a customer while visiting Samsung US