Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,499 Reviews)
Rating breakdown 4,499 reviews
5 Stars
3,741
4 Stars
613
3 Stars
84
2 Stars
27
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
2
S25plus Most Disappointing
on March 30, 2026
Posted by: BGrant
[This review was collected as part of a promotion.] Google Messages is really inconvenient to use. Unlike my previously owned Galaxy phones, you cant access your Favorite Contacts, like you can when using the Phone app.
In order the access your Favorite Contacts if you are send a Message, you must click on The Contacts Icon, select you Favorite contact, open it up, then select the Message Icon. OR, you can select the Message Icon, then type in the name or phone number of your Favorite. Google, thank you for making a SIMPLE action so tedious.
AI has made Messages chaotic.
In order the access your Favorite Contacts if you are send a Message, you must click on The Contacts Icon, select you Favorite contact, open it up, then select the Message Icon. OR, you can select the Message Icon, then type in the name or phone number of your Favorite. Google, thank you for making a SIMPLE action so tedious.
AI has made Messages chaotic.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been a part of my health journey.
on March 30, 2026
Posted by: Happierpath
[This review was collected as part of a promotion.] This is a partial glance at how my Samsung S25+ phone has become sort of my wellness coach, and everyday companion. I started to excercise regularly for health reasons. That is when I discovered the Samsung Health app. There's a variety of excercise activities to choose from. It helps me set, and achieve, my own goals at my own pace. I also like other features on this app, like the Mindfulness section, with it's Mood Check In, Breathing Excercises, and Meditation features. The calendar app allows me to set different appointment, and activity reminders. In addition, I use my phone every day as a valuable tool to connect with family, to find useful information, to check the weather, to keep track of time thoughout the day, and to help me relax when it's my down time. I enjoy watching movies, and listening to music while doing chores, relaxing, or excercising. These are just a few of the ways in which my phone helps me throughout my day, any given day of the week. No matter the day, month, or season, the apps on my Samsung phone are a huge help to me, and my phone has been very reliable. I love my phone. It easily fits my lifestyle. I like how it continues to help me become a better me, a happier me, a healthier me. I certaily recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I hate the double tap and I seem to trigger it alo
on March 30, 2026
Posted by: Tbee815
[This review was collected as part of a promotion.] The device is quality but do not use the AI often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
overall great phone
on March 30, 2026
Posted by: moose977
[This review was collected as part of a promotion.] Great AI options, amazing camera, overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid durable and only limited by battery
on March 30, 2026
Posted by: WillPower
[This review was collected as part of a promotion.] Phone has been a solid companion with solid performance across the spectrum of functions. Its only limitation haa be limited battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I haven't found anything not to like! Still learni
on March 30, 2026
Posted by: TnTMoncier
[This review was collected as part of a promotion.] Learning to use AI....I live alone and this phone makes it possible to keep up with my 16 grandkids and 6 greats!! I play a couple games but mostly stream a couple shows and save all the pics of my wonderful family. I broke my hip and while recouping you tube keeps me smiling and laughing!! I have a college degree in computers but considering we were still using punch cards and writing programs in DOS I'm finding i have alot to learn. Try explaining to grandkids we didn't have apps to just download..... but had to write our own apps....lol!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sorry but I have been having a lot of problems
on March 30, 2026
Posted by: Start2smile
[This review was collected as part of a promotion.] I have been having a lot of problems lately talk to text always coming on without turning it on, not always getting text from family, never can get text codes from banks or other institutions to verify my identity, can only get threw email and not every institution provides that!! So very frustrating, besides that I love my phone but not happy with it!!!
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Sorry but I have been having a lot of problems
on March 30, 2026
Posted by: Start2smile
[This review was collected as part of a promotion.] I have been having a lot of problems lately talk to text always coming on without turning it on, not always getting text from family, never can get text codes from banks or other institutions to verify my identity, can only get threw email and not every institution provides that!! So very frustrating, besides that I love my phone but not happy with it!!!
Value
3
Written by a customer while visiting Samsung US