Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,499 Reviews)
Rating breakdown 4,499 reviews
5 Stars
3,741
4 Stars
613
3 Stars
84
2 Stars
27
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
This product is the fastest model I've owned
on March 30, 2026
Posted by: Keje678
[This review was collected as part of a promotion.] I got another Galaxy due to my previous experience with older models.I stick to Samsung Android system due to there easy navigation and functionality for me using for not only personal but for business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Painless upgrade
on March 30, 2026
Posted by: donoman
[This review was collected as part of a promotion.] I upgraded from an S23 to this S25+ and it couldn't have been easier. I always dreaded the transfering the phone data process when upgrading but I was very surprised with the way Samsung does it, there were very few things that I had to myself.
The new phone works flawlessly, I used to have issues with the 23's finger print scanner but it has greatly improved in the the 25+. I'm new to AI but I realize what a great helper it's been when providing information on searches and suggestions, I'm still learning it's functions.
I often connect the phone to my vehicles and other devices for media and I have experienced very few issues, mostly user errors. I plan on keeping this phone for a while until I get an upgrade offer I can't refuse but so far I'm very happy. I bought my wife and son the flip 7 and they are also very happy with them. I used to be a die-hard Motorola guy but my wife suggested I tried Samsung and so far so good. I had connectivity issues with my last Moto phone but no such thing with the Galaxy phones. I'm truly glad I switched.
The new phone works flawlessly, I used to have issues with the 23's finger print scanner but it has greatly improved in the the 25+. I'm new to AI but I realize what a great helper it's been when providing information on searches and suggestions, I'm still learning it's functions.
I often connect the phone to my vehicles and other devices for media and I have experienced very few issues, mostly user errors. I plan on keeping this phone for a while until I get an upgrade offer I can't refuse but so far I'm very happy. I bought my wife and son the flip 7 and they are also very happy with them. I used to be a die-hard Motorola guy but my wife suggested I tried Samsung and so far so good. I had connectivity issues with my last Moto phone but no such thing with the Galaxy phones. I'm truly glad I switched.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best device I've ever owned!
on March 30, 2026
Posted by: LovemyGalaxy
[This review was collected as part of a promotion.] This is one of the best devices I've ever owned! The quality of photos, accessibility, apps and the look and feel of the phone's Galaxy AI has got me hooked in the best possible way.
I felt stuck with my previous device so I took the advice on changing phones. This is truly the next big thing for phones, and I am glad I did the switch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sensitive screen
on March 30, 2026
Posted by: Deiselsmoke
[This review was collected as part of a promotion.] The only problem I have with it, is while using some apps such as YouTube the touchscreen becomes super sensitive touch and scrolling. this happens about 50% of the time and is progressively is getting worse. Everything else works perfectly fine, great phone. AI seem to work well I don't really use it, one thing I tried to use it for will over time as techs define the technology.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had in a long time.
on March 30, 2026
Posted by: LambDPro
[This review was collected as part of a promotion.] The phone camera quality is fantastic and offers a wide arrangement of filters and HD Visuals. The high storage and functionality of gallery features supply more than plenty options in my day to day life. Galaxy AI also helps as a tool to help when needed, and works very well. I hope to see more improvements in future Galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was an easy upgrade from my s24 plus
on March 30, 2026
Posted by: RichardR
[This review was collected as part of a promotion.] It is similar in size and features. The AI seems to be quite handy and I have been using it much more often. The camera works very well and the phone is very responsive. The battery appears to last a little longer and it continues to work well with my Galaxy watch classic 4.
The conversion from my old phone to this new one went fairly smoothly. Most of the apps transferred but I did have to reenter several passwords and logins.
The conversion from my old phone to this new one went fairly smoothly. Most of the apps transferred but I did have to reenter several passwords and logins.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bigger battery
on March 30, 2026
Posted by: Harvesttalents9564
[This review was collected as part of a promotion.] Please put a bigger battery in your phone with newer battery technology.Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on March 30, 2026
Posted by: NiqueJay
[This review was collected as part of a promotion.] I like that I get to edit my text messages after sending them. AI, incredible!
Value
5
Written by a customer while visiting Samsung US