Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,969 Reviews)
Rating breakdown 5,969 reviews
5 Stars
4,929
4 Stars
842
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Didn't expect to like it this much
on July 7, 2025
Posted by: CuddlesBunbun
[This review was collected as part of a promotion.] I truly didn’t think I'd enjoy this phone this much. Coming from a Fold 5, I don't have much expectations for bar style phones. They're kinda boring and whatnot, you know?
I decided on S25 plus over the ultra because it was more affordable, and I didn’t need such extensive camera setup at the moment. I've got a DSLR for that.
Well, I am enjoying this phone greatly. I like that it is lighter but has a big enough screen to do multitasking (not as well as the Fold, but still pretty good!). I like the AOD. I like the phone color (pink gold!). I love the screen resolution too.
I do use up the battery quite a bit because I am a heavy user, but overall, enjoying the return to bar phones. I might upgrade next year to another plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good upgrade from my S10+.
on July 7, 2025
Posted by: HDMcBR
[This review was collected as part of a promotion.] Vastly increased speed over my pld flagship. Battery life can go multiple days before being worried about charging. Incredible camera to help caption precious memories of my love ones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product, Classy, lightweight
on July 7, 2025
Posted by: Poinzy82
[This review was collected as part of a promotion.] This new device has truly impressed me with its performance. The processing speed is remarkably swift, allowing for seamless multitasking and effortless navigation. Furthermore, the battery life is exceptional, providing all-day use without the need for frequent charging. Its lightweight design makes it comfortable to hold and carry around. Finally, the image quality produced by the camera is truly stunning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfectly balanced
on July 7, 2025
Posted by: Codershipper
[This review was collected as part of a promotion.] Not quite as large as the ultra but still packs a punch. The cameras not that great too, but again, not lacking much.
Gemini integration with galaxy ai is a blessing for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE Display
on July 7, 2025
Posted by: Gemini0user
[This review was collected as part of a promotion.] The visuals are remarkably clear, and the colors appear vibrant and accurate. Its design is sleek and modern, enhancing the overall aesthetic appeal. Moreover, the screen's responsiveness makes interactions feel smooth and intuitive. We appreciate the attention to detail in creating such an immersive experience. Ultimately, this display is truly a pleasure to behold.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lisa
from Branchburg NJ
Expertise:Intermediate
Verified Purchase:Yes
Love the phone easy to set up, but having trouble with dropped calls.
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, July 8, 2025
Hey there Lisa, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the ease of setup of your device, and are finding the features to be useful. We have provided links to a few articles to help you with the dropped calls you mention experiencing. We have also shared a link to the Samsung Support Team if these troubleshooting tips don’t help you resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+ runs really smooth.
on July 7, 2025
Posted by: Ladhi84
[This review was collected as part of a promotion.] Galaxy AI software is very helpful. All the apps runs very fast, the pictures quality is excellent. My kid loves playing games on the Gaming hub, all the fast streams games are very fun and educational.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on July 7, 2025
Posted by: GaryT456
[This review was collected as part of a promotion.] Great battery, camera is amazing, checks all of the boxes. Also, AI.
Value
5
Written by a customer while visiting Samsung US