Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,433 Reviews)
Rating breakdown 4,433 reviews
5 Stars
3,689
4 Stars
599
3 Stars
84
2 Stars
27
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
4
Sensitive screen
on March 30, 2026
Posted by: Deiselsmoke
[This review was collected as part of a promotion.] The only problem I have with it, is while using some apps such as YouTube the touchscreen becomes super sensitive touch and scrolling. this happens about 50% of the time and is progressively is getting worse. Everything else works perfectly fine, great phone. AI seem to work well I don't really use it, one thing I tried to use it for will over time as techs define the technology.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had in a long time.
on March 30, 2026
Posted by: LambDPro
[This review was collected as part of a promotion.] The phone camera quality is fantastic and offers a wide arrangement of filters and HD Visuals. The high storage and functionality of gallery features supply more than plenty options in my day to day life. Galaxy AI also helps as a tool to help when needed, and works very well. I hope to see more improvements in future Galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was an easy upgrade from my s24 plus
on March 30, 2026
Posted by: RichardR
[This review was collected as part of a promotion.] It is similar in size and features. The AI seems to be quite handy and I have been using it much more often. The camera works very well and the phone is very responsive. The battery appears to last a little longer and it continues to work well with my Galaxy watch classic 4.
The conversion from my old phone to this new one went fairly smoothly. Most of the apps transferred but I did have to reenter several passwords and logins.
The conversion from my old phone to this new one went fairly smoothly. Most of the apps transferred but I did have to reenter several passwords and logins.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bigger battery
on March 30, 2026
Posted by: Harvesttalents9564
[This review was collected as part of a promotion.] Please put a bigger battery in your phone with newer battery technology.Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on March 30, 2026
Posted by: NiqueJay
[This review was collected as part of a promotion.] I like that I get to edit my text messages after sending them. AI, incredible!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love galaxy ai and Feature
on March 30, 2026
Posted by: Jackson
[This review was collected as part of a promotion.] In all honesty it is a wonderful phone
New ai Features are helpfull
New ai Features are helpfull
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's pretty good. So much to learn.
on March 30, 2026
Posted by: Aireodne
[This review was collected as part of a promotion.] Social media and learning AI. So much to learn but Samsung is helpful and useful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Does the job when needed
on March 30, 2026
Posted by: Benebra41
[This review was collected as part of a promotion.] I am not a big phone user as a retired person but when I want to set a quick timer when cooking, call a friend when landline is busy or play a quick game while waiting for someone it is easy and dependable. I can't ask for more than that. And it also allows me to track.my health on my Galaxy watch which as a senior citizen is important. To know I always have access is a comfort and a necessity for which I'm grateful and more useful than a single use alert device. It's a welcome device for older folks as well as youngsters and Samsung has been my choice for many years for electronics. I have had several iterations of the Galaxy watches and phones and still.use my original tablet from many years ago because Samsung is that reliable. I'm have also had several Samsung computer monitors through the years as I prefer a desktop.computer for the added visual space. I will always be Samsung loyal.
Value
5
Written by a customer while visiting Samsung US