Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,478 Reviews)
Rating breakdown 4,478 reviews
5 Stars
3,726
4 Stars
607
3 Stars
84
2 Stars
27
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
This product has the best camera features
on March 30, 2026
Posted by: KassiLoveBabe
[This review was collected as part of a promotion.] I love this brand. I use AI to help me dig a little deeper into subjects that im unaware of and its makes my life such easier. I also love to you Samsung find to connect/ locate all of my Samsung gadgets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My review of the Samsung Galaxy s25 plus
on March 30, 2026
Posted by: Jonboy
[This review was collected as part of a promotion.] This phone is amazing. There are so many different features that are new as well as updated camera features. I do a lot of mobile gaming and the quality of the games is out of this world! The storage is amazing as well as the ram. I would recommend this phone to anybody that was looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with loads of features
on March 30, 2026
Posted by: Apple72
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25+ all day long. The new Galaxy AI is very useful. I start out each day with a morning alarm, then i use a traffic app to find the best route to work. Throughout the day I game, listen to music. I've been know to be watching a movie while on the treadmill at the gym.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the quality and speed of my galaxy s25+
on March 30, 2026
Posted by: Dabossdj26
[This review was collected as part of a promotion.] I use my galaxy s25+ with galaxy ai to help my take photos for work and help solve problems I have during work its an amazing product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone I use
on March 30, 2026
Posted by: Mikey22
[This review was collected as part of a promotion.] It's a great phone!!! Wouldn't want a different one!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone. I love it!
on March 30, 2026
Posted by: LeighAnn62
[This review was collected as part of a promotion.] I love ❤️ this phone. It is the best one I've ever had. It does some things I haven't even figured out how to use like AI. The pictures it takes are great and it corrects my mistakes. My email and text messages run quickly and the battery 🔋 lasts a long time. I can't find a single thing I would change about it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's fine.
on March 30, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] I've had samsung galaxy and note devices since day one. As new iterations go, I feel this version lacks emphasis. I may be the minority, but the continuous developments of the camera system are misguided. A strong operating system with a robust UI and long battery are much more substantial than making sure the camera has a million pixels. The phone is also too big. My last phone, the note 10, was the best phone. Still.on the large r size but within reasonable use scale, thin and comfortable in the hand, allowed for single hand use, had a great camera, and halfway decent battery, And had the s-pen, in a form factor half the size of modern devices. This 25+ OS lags, isn't intuitive, and lost some simple features for some reason. The buttons are on the wrong side, most actions take have more steps than before, and its just a little clunky. Its fine, im stuck with it for a few years through my carier.
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hi there SamsungFan, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25+. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have provided a lin to articles to help you adjust the refresh rate and maximize the speed of your device, and maximize the battery life of your phone. We have also provided a link to the complete manual to help you with the updated capabilities, shortcuts, and settings on your device. We have lastly, provided a link to the Samsung Support Team for your convenience if you have questions about your device during your usage. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The pixels when you take a picture is incredibly g
on March 30, 2026
Posted by: Coolcat39
[This review was collected as part of a promotion.] The display resolution on this device is exceptional, and its outdoor photographic capabilities have exceeded my expectations. The integrated artificial intelligence features of the Galaxy S25 Plus have proven to be an ideal fit for my needs. Thank you, Samsung.
Value
4
Written by a customer while visiting Samsung US