Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,512 Reviews)
Rating breakdown 4,512 reviews
5 Stars
3,750
4 Stars
616
3 Stars
85
2 Stars
27
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
3
Not as impressive as the newest version
on March 17, 2026
Posted by: Thtvallrybih29
[This review was collected as part of a promotion.] My Bluetooth is very touch n go nk impressed on the lack of accessories that I thought id be getting got switching my services either
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know how disappointing it can be when you have a new device that is not meeting your expectations in functionality. Please, check out the article below to help you troubleshoot the Bluetooth connection of your device at your convenience. We also have our team of experts provided below to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Sturdy phone
on March 17, 2026
Posted by: Kielly
[This review was collected as part of a promotion.] Galaxy AI really helps me in my life. My phone is very important to me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy phones are great phones
on March 17, 2026
Posted by: Annie9756
[This review was collected as part of a promotion.] Galaxy AI is great for learning, streaming, creating, scanning inportant documents.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 17, 2026
Posted by: BILLSMAFIA3189
[This review was collected as part of a promotion.] Galaxy AI is probably the best feature I use on the phone
Watching movies and scrolling on social media is what I use for entertainment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bought this a month ago and like it so far
on March 18, 2026
Posted by: Corerb1977
[This review was collected as part of a promotion.] Galaxy AI is cool to use but I have only had this for 1 month so still have to see what my Samsung galaxy s25 plus can do. I also have a galaxy a54 which I bought 2 years ago.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and great.
on March 18, 2026
Posted by: Onebat4unow
[This review was collected as part of a promotion.] Fast and clear. Works great so far. I was waiting for it to be avallable, not disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and Smartest investment ever!!!!!!!!!!!!!!
on March 18, 2026
Posted by: Dellz2Smoove
[This review was collected as part of a promotion.] I love my Samsung Galaxy so much.That I use it anyway.I use it while I'm working and traveling i can taje cate of business while I'm enjoying my everyday life... while Im traveling I'm capable on having Service on planes, train,Taxi and busses. Software Solutions are easy installed and updated..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 18, 2026
Posted by: Kelceyp
[This review was collected as part of a promotion.] Galaxy AI is low-key lame. But I think all AI is lame. it is the easiest to ignore out of the AI slop. Besides that I really enjoy the customizing. The widgets are really helpful.
Value
5
Written by a customer while visiting Samsung US