Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,514 Reviews)
Rating breakdown 4,514 reviews
5 Stars
3,752
4 Stars
616
3 Stars
85
2 Stars
27
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
4
This phone has alot of features that make getting
on March 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy ai has been a game changer the fast speed and intuitive design makes everything easier to navigate i work do business on and entertain my self all with this phone I understand and able to get tasks done alot easier with galaxy ai
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25+
on March 13, 2026
Posted by: Mjrose44
[This review was collected as part of a promotion.] Love this phone. Great for games, social media and checking emails.
Galaxy AI is cool!!
Galaxy AI is cool!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and very helpful Galaxy AI
on March 13, 2026
Posted by: KalexA
[This review was collected as part of a promotion.] This Samsung device has become part of my daily routine. The screen is clear and bright, which makes it great for streaming movies and studying. I also like using it for work and communication.
One of the most useful features is Galaxy AI. It helps with writing, organizing ideas, and improving productivity. I often use it when I study or prepare documents, and it saves me time.
The performance is smooth and the battery lasts long enough for a full day of use. Overall, it is a very practical device for entertainment, work, and learning.
One of the most useful features is Galaxy AI. It helps with writing, organizing ideas, and improving productivity. I often use it when I study or prepare documents, and it saves me time.
The performance is smooth and the battery lasts long enough for a full day of use. Overall, it is a very practical device for entertainment, work, and learning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A good phone
on March 13, 2026
Posted by: Ihearya
[This review was collected as part of a promotion.] I am a full believer in the Samsung Galaxy phones. The Samasung s25 plus that I have now is okay. I prefer the other versions because it had better features to my experience. The S25 has great AI features that help you to edit pictures and photos. It can be used in multiple things. The Phone features are okay but seem to be more on the aggravating side. Features that they had before which were great or now gone. The phone does have some good features. The camera is one of the best features that I like because of the zoom function and the clarity when you do use that feature. The Bluetooth feature on it seems to be a bit buggy but when connecting to your Galaxy buds it does seamlessly. One thing I dislike is that I'm not able to control the volume on the phone when it is connected to a vehicle. I believe I should be able to have full control. I am a loyal Android user and will continue to get them in hopes that they will get better and better. This is my honest review of it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Always Reliable
on March 13, 2026
Posted by: Jamunicorn
[This review was collected as part of a promotion.] My phone works great and is always really reliable. Everything works amazing and I look forward to upgrading to another Samsung Galaxy in the future. I am just getting into using the Galaxy AI. Look forward to seeing what it can do for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a great phone
on March 13, 2026
Posted by: Superd170
[This review was collected as part of a promotion.] It has ben a great tool for everything I do quick response the galaxy ai is very helpful in info gathering planning days
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phones never disappoint
on March 13, 2026
Posted by: Socal1217
[This review was collected as part of a promotion.] I have always had a galaxy phone. The s25 is my newest one. And i just love it. Not to mention the AI which has been one of my favorite features to use. I play lots of games on my phone and they run smooth. I use my camera to take before and after pictures of vehicles i detail. Camera is amazing. I will continue to use the galaxy phones for as long as i have a phone line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone but camera has issues
on March 13, 2026
Posted by: GALAXYUSER
[This review was collected as part of a promotion.] The phone works well and is fast. But camera keeps crashing and will not stay active. Unless I clear data and then relaunch, i was hoping the latest software update would fix it.But still ongoing issue.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hello Galaxyuser, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are happy with the enhanced speed of your device. We have provided a link to an article to help you troubleshoot the camera app not operating as intended on your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US