Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,515 Reviews)
Rating breakdown 4,515 reviews
5 Stars
3,753
4 Stars
616
3 Stars
85
2 Stars
27
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
3
Good basic phone
on March 13, 2026
Posted by: Tulsagirl
[This review was collected as part of a promotion.] I mainly use my phone to keep in contact with family & friends all over the country. I also use it for work. The quality is not as good as I had hoped for. There is just not enough extra in this model. I do plan to update as soon as I can afford it. I do love Samsung as I have had this manufacturer for many many years now and I trust the quality.
I am excited to see what the new model has in store for me. I have only started to use the AI & have been impressed and plan to use it more.
I am excited to see what the new model has in store for me. I have only started to use the AI & have been impressed and plan to use it more.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hey Tulsagirl, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important it is to feel that you are having an amazing experience with your device, and that you have made a good investment in something you will enjoy using for years. We have provided a link to the Samsung Support Team for your convenience if you have questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my Samsung galaxy S25
on March 13, 2026
Posted by: Samsunggirl
[This review was collected as part of a promotion.] I absolutely love my Samsung galaxy S25 + with AI feature its the only phone I will ever own it is truly a life proof phone. I can take it everywhere with comfort of knowing if I accidentally drop it it still works just fine even after dropping it in water while kayaking. Best phone choice for active people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 25+
on March 13, 2026
Posted by: 210tobinhill
[This review was collected as part of a promotion.] I'm using my phone for a great part of my day-to-day life and work. I have not ventured into using AI but look forward to seeing and learning what I'm able to do with AI on my device.
I use it for gig work and it has been reliable and I have not experienced any issues or problems when doing so.
I also do quite a bit of streaming on different apps and I have from time to time have had issues such as buffering when watching something and believe the issue is caused by my service provider.
I have been a Samsung Galaxy user for many years and I don't think I would ever switch to a different manufacturer. I'm one hundred percent an Android user and would never change.
I use it for gig work and it has been reliable and I have not experienced any issues or problems when doing so.
I also do quite a bit of streaming on different apps and I have from time to time have had issues such as buffering when watching something and believe the issue is caused by my service provider.
I have been a Samsung Galaxy user for many years and I don't think I would ever switch to a different manufacturer. I'm one hundred percent an Android user and would never change.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25+
on March 13, 2026
Posted by: Galaxynut
[This review was collected as part of a promotion.] All round great product. Very user friendly, gotta love the galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on March 13, 2026
Posted by: LoveGalaxy
[This review was collected as part of a promotion.] I use it for daily stuff. I like to use Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best s series phone I have owned
on March 13, 2026
Posted by: cobaltryuu
[This review was collected as part of a promotion.] Battery life, weight, features, galaxy ai is very helpful. Charging is quick. Steps above my 24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25+
on March 13, 2026
Posted by: LMAtlOO
[This review was collected as part of a promotion.] My Galaxy has many features including built-in AI. This helps me a lot when I'm doing researches. Even though I don't use many the features that comes with the Galaxy, I'm happy with the ones I use daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone it has amazing graphics
on March 13, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] This phone is very useful whenever I want to translate something on my screen I can simply use the galaxy ai my holding the home button and press translate for instant reading
And with the performance of the snapdragon 8 elete I can emulate any game like I have played gta 5 at 60 fps on max settings
Value
5
Written by a customer while visiting Samsung US