Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,516 Reviews)
Rating breakdown 4,516 reviews
5 Stars
3,753
4 Stars
617
3 Stars
85
2 Stars
27
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
I love my Galaxy S25+
on March 13, 2026
Posted by: ChinaLoves4
[This review was collected as part of a promotion.] I have always loved galaxy phones. It's the only phones I get. I absolutely love my Galaxy S25+. From picture quality to the Galaxy AI. Everything about this phone is at top quality. But that's what to expect with any Galaxy products. I will always be a loyal Galaxy customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best I've had so far...EVER
on March 13, 2026
Posted by: SarahMcC
[This review was collected as part of a promotion.] The customization is something I absolutely love being able to do. And there's A LOT of possibilities. The Galaxy AI features are so innovative and it's exciting to be able to use such new and updated technology. I probably would not survive (lol) without all of the incredible Samsung tools that improve my very busy, every day life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone works well
on March 13, 2026
Posted by: PhilaItalian
[This review was collected as part of a promotion.] Goof phone that works well. Just wish the picture quality was better.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hey PhilaItalian, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the overall usage of your device. We have provided a link to an article to help you adjust the camera settings to capture the best possible photos and videos. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung and all phones ive had
on March 13, 2026
Posted by: BrittNicole95
[This review was collected as part of a promotion.] I use my device for day to day usage and gaming. Highly satisfied with samsung and all products. I have tablets and ear buds as well! Never will switch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: Red1414
[This review was collected as part of a promotion.] Overall it is a wonderful phone. It has a lot of great features and the camera quality is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy phones.
on March 13, 2026
Posted by: Brandy
[This review was collected as part of a promotion.] I love the Galaxy phones. They are very easy to use. The camera is immaculate, takes great photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not what expected
on March 13, 2026
Posted by: Borichula
[This review was collected as part of a promotion.] I have always had galaxy, phone,watch TV and tablet. But never expected this phone to be smaller and thicker. The glass is poor quality got scratched quickly
Value
2
Response from Samsung USBy R&R Team, March 16, 2026
Hi there Borichula, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We completely understand how disappointing it is when you have a device that is not meeting your expectations. We do recommend protective cases on all devices to help you prevent damage from accidental bumps and drops. We also have screen protectors available if you are seeking additional protection for your device. We have provided a link to the Samsung Support Team for your convenience if you have questions, or experience any frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Useful and personalization.
on March 13, 2026
Posted by: ThatConnectedMom
[This review was collected as part of a promotion.] My Galaxy S25+ is the third Samsung cellular device I had had in a row. My favorite feature would have to be the customization offered through the Good Lock app.
The camera quality is fairly good, the screen quality is great, and I have yet to have any real complaints.
I am a stay-at-home mom who relies on my cell phone for memory capture, keeping up with a busy schedule thanks to the calender, staying in contact with my daughter's school, and maintaining relationships with the people I love.
I am happy to say that the Galaxay s25+ manages to help me fulfill all of those needs. I would definitely recommend the Galaxy line of cell phones to anyone - especially parents like me!
Value
5
Written by a customer while visiting Samsung US