Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,516 Reviews)
Rating breakdown 4,516 reviews
5 Stars
3,753
4 Stars
617
3 Stars
85
2 Stars
27
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Galaxy S25+ power, performance and smart AI
on March 11, 2026
Posted by: MiyerM
[This review was collected as part of a promotion.] The Galaxy S25+ has been one of the best smartphones I have used. From the moment you hold it, the build quality feels premium and the display is incredibly bright and sharp. Everything from scrolling to multitasking feels fast and smooth.
Performance has been excellent for daily use. Apps open instantly, switching between tasks is seamless, and the phone handles everything I throw at it without slowing down. Battery life has also been very dependable and easily gets me through a full day.
The camera system is very impressive. Photos are sharp, detailed, and colors look natural. Night photos are also much better than previous Galaxy devices I have owned. Galaxy AI makes a real difference here by suggesting edits and automatically improving pictures, which makes photography easier for everyday users.
Galaxy AI is probably one of my favorite features. The intelligent tools feel useful and help with productivity, search, and photo improvements. It feels like a smart assistant built into the phone instead of just another feature.
I also really like how well the Galaxy S25+ works with other Samsung devices. Connecting to Galaxy Buds is instant and features like Quick Share make sharing files simple and fast. The ecosystem experience is very smooth.
Overall, the Galaxy S25+ is powerful, reliable, and packed with useful Galaxy AI features. I would definitely recommend it to anyone looking for a fast, premium, and smart smartphone experience.
Performance has been excellent for daily use. Apps open instantly, switching between tasks is seamless, and the phone handles everything I throw at it without slowing down. Battery life has also been very dependable and easily gets me through a full day.
The camera system is very impressive. Photos are sharp, detailed, and colors look natural. Night photos are also much better than previous Galaxy devices I have owned. Galaxy AI makes a real difference here by suggesting edits and automatically improving pictures, which makes photography easier for everyday users.
Galaxy AI is probably one of my favorite features. The intelligent tools feel useful and help with productivity, search, and photo improvements. It feels like a smart assistant built into the phone instead of just another feature.
I also really like how well the Galaxy S25+ works with other Samsung devices. Connecting to Galaxy Buds is instant and features like Quick Share make sharing files simple and fast. The ecosystem experience is very smooth.
Overall, the Galaxy S25+ is powerful, reliable, and packed with useful Galaxy AI features. I would definitely recommend it to anyone looking for a fast, premium, and smart smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Susan R
from Cleveland, Ohio
Expertise:Expert
Verified Purchase:Yes
My new S-25+ is much more intuitive and helpful with the smarter AI. I love the larger screen. The camera is awesome! Samsung Galaxy always makes their phones better with every upgrade, while keeping their phones user-friendly and easy to figure out!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Own Personal Galaxy
on March 11, 2026
Posted by: Sushiidude
[This review was collected as part of a promotion.] Samsung has always done an amazing job at helping you make your phone feel like yours, and not another clone. The Galaxy AI now brief is something I also use every day and have apps and customization services on it that I chose. I love opening it and seeing my weather, calendar, sleep, and other events all right there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on March 11, 2026
Posted by: Tantito
[This review was collected as part of a promotion.] So easy to navigate with AI features love this device they really put a lot of effort in this process
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25+ a step up--again
on March 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Cool phone. I had the 24 and 23 before that. Good little phones. I would highly recommend them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Galaxy Device
on March 11, 2026
Posted by: Spanky6884
[This review was collected as part of a promotion.] My Galaxy S26+ is the best for gaming and streaming all my fave things! Also, Galaxy AI is starting to grow on me... I find myself using it more and more often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
it's catch so many viruses I can't do anything on
on March 12, 2026
Posted by: JUstUs311
[This review was collected as part of a promotion.] Fl catch viruses, foam, get extremely hot. The phone warms all the time. The phone is not a good phone.I always wanted it and i'm so disappointed now that I have it
Value
1
Response from Samsung USBy R&R Team, March 12, 2026
Hi JustUs311, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We completely understand how important your phone is to you for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided a link to an article to help you troubleshoot the temperature of your device. We have also shared a link to the Samsung Support Team to assist you with the security of your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24+
on March 12, 2026
Posted by: SarahEmmaMc
[This review was collected as part of a promotion.] The AI features are a tremendous help in my personal life, and work life. I can ALWAYS find a Samsung tool that is exactly what I'm looking for and need.
I rely on my phone for everything, as most people do. The customization that the Galaxy offers is unmatched. I'd be lost without my phone! The updates are always positively received and add incredible features. They think of everything! I'd never stray away from purchasing a Samsung Galaxy phone. I'll be a customer for life. The apps are a huge part of my every day life and I literally rely on them to keep me organized and going!
I rely on my phone for everything, as most people do. The customization that the Galaxy offers is unmatched. I'd be lost without my phone! The updates are always positively received and add incredible features. They think of everything! I'd never stray away from purchasing a Samsung Galaxy phone. I'll be a customer for life. The apps are a huge part of my every day life and I literally rely on them to keep me organized and going!
Value
5
Written by a customer while visiting Samsung US