Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(4,526 Reviews)
Open Ratings Snapshot
Rating breakdown 4,526 reviews
5 Stars
3,761
4 Stars
619
3 Stars
85
2 Stars
27
1 Star
34
86%of customers recommend this product. 
(
166 out of 193
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Excellent phone!
on November 26, 2025
Posted by: GoTrDoNe
[This review was collected as part of a promotion.] I've had this phone for about a week now and it is awesome. I pretty much use it for games. I haven't really used the Galaxy AI that much, but it looks like it would be very useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on November 27, 2025
Posted by: Mousey
[This review was collected as part of a promotion.] This phone is amazing, I love everything about it. The features are amazing and really enjoy Gemini AI for it's help with things!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome and fast, don't hesitate and get it now
on November 29, 2025
Posted by: Chris C
from Spotsylvania, VA
Expertise:Expert
Verified Purchase:Yes
Great phone with lots of features and configurations, fast and it looks great, the camera is amazing and the display is big, colorful and beautiful to watch, this phone is a must if you are looking for a replacement. I recommend it 100%.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 plus!
on December 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have always loved anything samsung and especially the Galaxy S Series phones and they keep getting better and better and now have the AI experience to go with them. I couldn't ever see myself choosing any other phone. I give the s25 plus an 11 out of 10 hands down an awsome experience and product.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 19, 2026
Hi there DieselDawg223, thank you for sharing your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are loving the upgrade to your new device, and that you are finding it as great as the ones you've had in the past. We have provided links to resources to help you discover all of the amazing ways you can use this device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster all of the old phones that I purchased over
on December 2, 2025
Posted by: Sjones1308
[This review was collected as part of a promotion.] Faster than any other phone I have owned over the past 20 of cellular phones
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 20, 2026
Hi Sjones1308, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear how pleased you are with the enhanced speed of your device. We have provided a link to the complete manual for your device to help you fully explore the amazing features on your device. We have also shared a link to the Samsung Support Team if you have questions during the usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on December 2, 2025
Posted by: Sherry M
from Melbourne Florida
Expertise:Intermediate
Verified Purchase:Yes
I love this phone! Ive always liked the galaxy but this phone absolutely rocks
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 20, 2026
Hi Sherry M, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear how amazed you have been with your device, and how much it aligns to your needs. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my GALAXY
on December 2, 2025
Posted by: kekecat
[This review was collected as part of a promotion.] I love my phone. I am 78 yr old and usually have problems understanding electronics. But my Galaxy Android phone is a breeze to use and navigate. Galaxy AI is a plus. Thanks Galaxy for such a great phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 20, 2026
Hey Kekecat, we appreciate you sharing your feedback on your Samsung Galaxy S25+. We are ecstatic to hear that you are so pleased with the features available on your device like Galaxy AI, and that you have found this device so easy to use. We have provided a link to the Samsung Support Team for your convenience. They can help you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 4, 2025
Posted by: Amanda
Verified Purchase:Yes
Love the quality of camera. The photos are amazing. Love the setup and layout
Written by a customer while visiting Samsung US
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