Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,971 Reviews)
Rating breakdown 5,971 reviews
5 Stars
4,931
4 Stars
842
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Awesome phone
on August 4, 2025
Posted by: Nate20
[This review was collected as part of a promotion.] I love the feel and look of the new 25+. It has a great camera and using AI to send text is a great feature when I have to send out work text and I want them to sound and look professional.
The phone has a very user friendly OS It allows you to find things quickly.
Overall it's a great phone!
The phone has a very user friendly OS It allows you to find things quickly.
Overall it's a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
downgrade from 23 ultra
on August 4, 2025
Posted by: Examplenicknameisrequired
[This review was collected as part of a promotion.] If I mention galaxy AI, my chances of have a positive outcome is doubled!
I use my phone like any other tool, call people text people, look up stuff. both personal and work related. get annoyed that I always have to be fighting to get stuff done well corporations waste my time telling me I should use they programs and services.
Camara is what I like best about samsung phones, and battery,life/quality.
galaxy 25+ is a definite downgrade from ultra23
I use my phone like any other tool, call people text people, look up stuff. both personal and work related. get annoyed that I always have to be fighting to get stuff done well corporations waste my time telling me I should use they programs and services.
Camara is what I like best about samsung phones, and battery,life/quality.
galaxy 25+ is a definite downgrade from ultra23
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hey there, we appreciate your feedback on your Samsung Galaxy S25+. We know you use for your phone for a range of tasks every day, both personal and professional. We would love to help you feel that you have made a great investment in a new device, and have provided a link to the complete manual for your device for your convenience. This resource can help you best align the settings and applications to your preferences. We have also shared a link to the Samsung Support Team to offer their expertise if you have questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone doesn't disappoint
on August 4, 2025
Posted by: BMWSELLER
[This review was collected as part of a promotion.] Overall very happy with the Samsung AI especially when doing web searches. Photo quality is excellent even in low light.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Glad I Returned
on August 4, 2025
Posted by: OldFart74
[This review was collected as part of a promotion.] I had been away from the Samsung phone for a bit. I was just trying out a different brand as it was highly recommended by family. I like the phone it took amazing pictures but it lacked the refinement that I've always found with Samsung. I dearly love the S Series my s25 Plus is wonderful. I am learning to use the AI included with the phone and it's so far fairly easy. I will find out more and become more accustomed to it as time goes on. I've only had my new phone for maybe a month. I do like Samsung a lot I trust the brand. And I've always had very good customer service with them. Over my years of having cell phone to Samsung brand has been the one who has provided the best service with the lease number of issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great
on August 4, 2025
Posted by: seniorwise
[This review was collected as part of a promotion.] I love the new Samsung s25+. I find the phone easy to use. I am a senior and not the most tech savvy, but this phone fits my needs and is easy to use. I like the photo options as well. Being I am also a diabetic, I find it extremely convenient to use the apps on my phone to monitor and control my diabetes. The AI feature is also a handy tool for searching and asking questions. I like not having to type everything out! I have been using the Samsung phone series for last few years. I plan to continue that trend. For any seniors out there looking for a phone, this is a good one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very fast phone
on August 4, 2025
Posted by: Rassberry
[This review was collected as part of a promotion.] This new s25+ is faster and more memory than the s22 phone i had before. Very light weight and easy to hold. Love the blue color and features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is amzing
on August 4, 2025
Posted by: UT0518
[This review was collected as part of a promotion.] The galaxy S25+ is an amazing phone all the features that are apart of this phone are easy to use and easy to set up. Couldn't have picked a better phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loyal to my Samsung products
on August 4, 2025
Posted by: lsalander
[This review was collected as part of a promotion.] As always, I upgraded my previous Samsung device (s23+) for the s25+ because I'm loyal to my Samsung products for years. Excellent camera quality, love the night camera feature! Galaxy AI is an interesting addition to the phone. I mostly use my phone for streaming on things like Netflix and YouTube as well as social media. Samsung products are the best and I'll continue buying them
Value
5
Written by a customer while visiting Samsung US