Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,144 Reviews)
Rating breakdown 6,144 reviews
5 Stars
5,082
4 Stars
861
3 Stars
124
2 Stars
37
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
1
This phone is horrible I paid 1000 for it and I to
on October 10, 2025
Posted by: JUNIOR
[This review was collected as part of a promotion.] Horrible phone I've had nothing but a terrible experience with this phone
Value
1
Response from Samsung USBy R&R Team, October 14, 2025
Hello Junior, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We know how frustrating it is when you have a new device that is not functioning as intended or expected. We would love to assist you in resolving your frustrations, and helping you have the best possible experience with this device. Without knowing what features of your device are causing this frustration for you, we have provided a link to the Samsung Support Team. They can work with you directly through chat to assist you with any and all options available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product has not given me any issues!
on October 10, 2025
Posted by: Edefries
[This review was collected as part of a promotion.] I enjoy Galaxy AI because it helps complete multiple tasks at once through the assistant without having to split everything up into sentences a piece. Super time saver!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size
on October 10, 2025
Posted by: Hdjdhdhkslao
[This review was collected as part of a promotion.] Love the size of the phone it fits perfectly in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 10, 2025
Posted by: Kgolf13
[This review was collected as part of a promotion.] Very user friendly, smooth easy to operate. Camera is great. Very reliable phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the new features on this device.
on October 10, 2025
Posted by: Lovemynewsamsungphone
[This review was collected as part of a promotion.] First time trying galaxy AI and I absolutely love it. The camera features are amazing and so easy to nqvigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+: a reflection
on October 10, 2025
Posted by: Foreigner
[This review was collected as part of a promotion.] I admire my Galaxy 25+. Its been an essential tool for my everyday life from work to travel and everything in between.
I love the battery life of the phone, it lasts me all day, which is important as I am constantly sending emails via my phone and communicating to my team members via teams, which the Galaxy S25+ allows me to utilize all thr functions I need as well as alert me quickly to any new notifications that I may need to respond to timely.
The Galaxy AI feature is really amazing. I recently took a trip to Europe, and while in the Capitol city of Riga, Latvia, found myself in middle of a poetry presentation in the center of their old town square. A group gathered and were speaking into an open mic with speakers. I dont speak Latvian but I remembered that my phone has Galaxy AI and translation features related to that such as voice to text.
I turned on voice to text and my phone was able to pickup the poetey coming out of the speakers and was able to translate the poetry with phenomenal precision. I was able to read the poetry that the group was presenting and felt like I was now a part of the crowd and not a foreigner, it was really special.
I can go on but these features that I have mentioned are enough to make me love my phone and also inspires me to explore more of its features and capabilities, as I know there is so much more this phone can do to enrich my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on October 10, 2025
Posted by: quirab
[This review was collected as part of a promotion.] I love everything about this phone, and im finding new features everyday including the Galaxy AI ! I give this phone a 100/10 !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 10, 2025
Posted by: Swolson
[This review was collected as part of a promotion.] I use my phone to play mobile games, search the web and social media
Value
5
Written by a customer while visiting Samsung US