Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,140 Reviews)
Rating breakdown 6,140 reviews
5 Stars
5,076
4 Stars
861
3 Stars
126
2 Stars
37
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
This has been an exceptional phone.
on November 10, 2025
Posted by: Drgl75
[This review was collected as part of a promotion.] Very intuitive and great speed and apps. Galaxy AI has been extremely helpful and beneficial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
With galaxy Ai the phone overall is just perfect.
on November 10, 2025
Posted by: Caycay
[This review was collected as part of a promotion.] Galaxy Ai makes the phones features more fun and interactive and overall friendly i consider mine a companion
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Awesome AI experience@
on November 10, 2025
Posted by: Samsungmyheart
[This review was collected as part of a promotion.] I've always loved Samsung, but my new S25+ with Galaxy AI sets a new bar! It makes everything seamless and effortless. The battery life is phenomenal and the camera takes gorgeous shots. It's everything I've always loved about samsung to the next level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a galaxy s10+, not a s25+
on November 10, 2025
Posted by: Mapotofu2go
[This review was collected as part of a promotion.] This phone has been with me for 10 years, it has all the things on it and is still in good condition throughout the years. It is amazing how just having an otterbox case and an s10+ works wonders for a decade. The phone is reliable and can also run high end mobile games such as wuthering waves. It does feel very hot, but no bugs when playing that type of games as it meets the minimum requirement. For daily life and essentials, the s10+ is the most reliable that I've seen until I need to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not a fan of AI stuff, UI changes
on November 10, 2025
Posted by: NewdawnNewDay
[This review was collected as part of a promotion.] I wish i had any use for Galaxy AI. But I don't & it mostly just gets in the way of me doing whatever I was trying to do. I don't need news summaries or whatever else its doing. I literally have no use case for it.
The phone is quick processing wise. The camera is decent but the AI smoothing that is applied to images makes for some disappointingly globby images when zoomed into extremes.
Its 2025 and the SD card slot is a distant memory because carriers, samsung, google, et al would rather sell a monthly cloud service I guess. I always found it easier to pop in a 1 GB SD card, fill it, transfer it over to wherever and either keep that card as a time capsule or wipe it and start over.
I really don't like having to swipe in the upper right to get to settings. I'm never- and I mean never swiping on the left to access notifications.
Audio is decent. Charging speed is resolved & back to decent speed and capacity.
Access to other samsung devices is pretty straightforward. It'd be nice to modify cursor when using wireless dex.
I'd gladly buy a phone without Galaxy AI implemented. Likewise Bixby or audio assistants.
The phone is quick processing wise. The camera is decent but the AI smoothing that is applied to images makes for some disappointingly globby images when zoomed into extremes.
Its 2025 and the SD card slot is a distant memory because carriers, samsung, google, et al would rather sell a monthly cloud service I guess. I always found it easier to pop in a 1 GB SD card, fill it, transfer it over to wherever and either keep that card as a time capsule or wipe it and start over.
I really don't like having to swipe in the upper right to get to settings. I'm never- and I mean never swiping on the left to access notifications.
Audio is decent. Charging speed is resolved & back to decent speed and capacity.
Access to other samsung devices is pretty straightforward. It'd be nice to modify cursor when using wireless dex.
I'd gladly buy a phone without Galaxy AI implemented. Likewise Bixby or audio assistants.
Value
2
Response from Samsung USBy R&R Team, November 11, 2025
Hey NewdawnNewDay, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the processing speed, charging speed, and battery life of your device. We have provided a link to the full manual for your device to help you disable any features you are not wanting to use, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team if you prefer direct assistance through chat with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Itsa useful device but very intrusive
on November 10, 2025
Posted by: DGB2025
[This review was collected as part of a promotion.] It's very nosy and I don't appreciate the bugging.
Value
2
Response from Samsung USBy R&R Team, November 11, 2025
Hey there DGB2025, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your security is to you, and wanting to be able to customize your device to your preferences. We have provided a link to the complete manual for your device to assist you adjusting the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further through chat if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It is very easy to operate!
on November 10, 2025
Posted by: Nickel
[This review was collected as part of a promotion.] The phone is very simple to operate Galaxy AI is very helpful and also easy to operate very good device we are extremely happy with everything we own that is Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone awesome screen size & perfect telephon
on November 10, 2025
Posted by: Bigdawg
[This review was collected as part of a promotion.] I have nothing but great things to say about my Galaxy S 5 great screen size, awesome easy way to work phone
Value
5
Written by a customer while visiting Samsung US