Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,139 Reviews)
Rating breakdown 6,139 reviews
5 Stars
5,075
4 Stars
861
3 Stars
126
2 Stars
37
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
I've missed Samsung
on November 18, 2025
Posted by: RoxyFoxy
[This review was collected as part of a promotion.] I lost my Samsung phone several years ago due to procrastination of buying a protective case and a loose grip plus a drop down a three flight stairway.
Finally I could afford a new one and the S25 does not disappoint. Thank you Samsung for making superior products.
Finally I could afford a new one and the S25 does not disappoint. Thank you Samsung for making superior products.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey RoxyFoxy, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that your new upgraded device does not disappoint, and that you are finding it superior during your usage. We have shared a link to the complete manual to help you discover all of the amazing ways you can use this device every day. We have also provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Kim T
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
So far, so good! I had a Note 4 for several yeads then a Note 10, which still works to this day! Wanted to stick to this brand, because they make the best phones!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on November 18, 2025
Posted by: Poet444
[This review was collected as part of a promotion.] I've always been a Samsung fan, I will always purchase a Samsung products because I like the ease of it.
I use my phone for photography, watching my favorite shows (i.e. Hulu, Prime), live streaming, Social Media Apps, editing, etc. It works great for those purposes.
The storage capacity is great, which I suppose is the reason they don't have the option for an SD Card..hence subtracting one star because my older phone had one and I prefer to have that option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on November 18, 2025
Posted by: Cintestentry
[This review was collected as part of a promotion.] Wish they had sd slots and i got the ultra instead
Value
4
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Cintestentry, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the usage of your phone. If you are finding the storage to be insufficient for your usage, you can use the cloud based storage expansion option that is available. We have provided a link to the Samsung Support Team if you have questions, or would like assistance with this option. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The image is perfect
on November 18, 2025
Posted by: GypsyDau33
[This review was collected as part of a promotion.] The Galaxy AI is incredible it's on top of everything in the service is unbelievable fast
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are ecstatic to hear that you are loving the usage of your device, and that the usage of Galaxy AI has just further enhanced your experience every day. Please, reach out to us again any time in the future with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best GALAXY AI I've had, GREAT camera, SPEED ETC.
on November 18, 2025
Posted by: Venomous666
[This review was collected as part of a promotion.] I use my device for STREAMING mostly music and movies through YouTube, scoopz and tiktok. But I also do gaming for extra income.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoy my Galaxy devices!
on November 17, 2025
Posted by: TheSheHulk87
[This review was collected as part of a promotion.] I've been using Samsung phones for YEARS now. Got my first one after high school and never looked back! I'm really enjoying using my Galaxy S25+ since I got it (to replace the previous Galaxy) a few months back.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi TheSheHulk87, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with the usage of your new device, and finding it a great upgrade from your previous phones. We have shared a link to the complete manual for your device to help you further explore the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Well built sleek design with amazing performance
on November 17, 2025
Posted by: 02sn95
[This review was collected as part of a promotion.] I use my galaxy s25+ everyday for daily tasks,gaming on the go, steaming movies or designing interior or exterior projects.it has a amazingly smooth screen with great resolution. I like how im able to pair my Xbox controller so im able to play on cloud gaming while im away from home, it plays games extremely smooth with great graphics.
Value
5
Written by a customer while visiting Samsung US