Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,100 Reviews)
Rating breakdown 6,100 reviews
5 Stars
5,043
4 Stars
854
3 Stars
126
2 Stars
37
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
1
Not what expected
on December 5, 2025
Posted by: Borichula
[This review was collected as part of a promotion.] GALAXY A1 REALLY IS CONFUSING. I WANTED THE SP25 ULTRA BUT HAD TO GET THIS ONE
Value
1
Response from Samsung USBy R&R Team, December 8, 2025
Hey Borichula, thank you for your feedback on your Samsung Galaxy S25+. We know that upgrading to a new device can come with a bit of a learning curve that can cause frustration as you discover the full capabilities, and best align the settings to your preferences. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you with your exploration, alignment, and answering questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on December 5, 2025
Posted by: Mikey2samsung
[This review was collected as part of a promotion.] Very nice phone which has lots of features. I don't like how voicemail is working.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on December 5, 2025
Posted by: Tshirtshawty65
[This review was collected as part of a promotion.] One of the best phones I ever had. I love it. All I need in a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! What can I say, this phone is awesome!
on December 5, 2025
Posted by: Batwife
[This review was collected as part of a promotion.] The Galaxy AI is such a game changer! It opens up so many opportunities to learn more about day to day things and about the world in general!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25+ it's everything I could ask for in
on December 5, 2025
Posted by: KingKDee
[This review was collected as part of a promotion.] I use my phone for Spotify, YouTube,Music Apps and Shopping on line and AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 5, 2025
Posted by: FranS25
[This review was collected as part of a promotion.] The galaxy s25 makes my work so much better and easier. The AI is just amazing overall is the best phone I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Special fun
on December 5, 2025
Posted by: Chuckss25
[This review was collected as part of a promotion.] Fir work and for playing games and talking to family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 5, 2025
Posted by: Jaq079
[This review was collected as part of a promotion.] The camera quality is phenomenal,the screen is amazing, the dexterity is great, the overall user friendliness to it is bar none. Hi def screen just all around a great phone.
Value
5
Written by a customer while visiting Samsung US