Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(5,970 Reviews)
Open Ratings Snapshot
Rating breakdown 5,970 reviews
5 Stars
4,930
4 Stars
842
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Samsung for life
on December 16, 2025
Posted by: Hentschel
from Tennessee
Expertise:Expert
Verified Purchase:Yes
We are a Samsung family. Their phones are always top tier.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on December 14, 2025
Posted by: Anonymous
from Allentown, PA
Expertise:Expert
Verified Purchase:Yes
Upgraded from a s23+ and this phone was so much faster and better! Love all the features and can't wait to learn more about the new features
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Lily, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how much you are enjoying the enhanced features and capabilities of your device. We have provided a link to the complete manual for your device to help you discover allof the amazing features available, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat on your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a great phone and the upgrade was noticeable
on December 13, 2025
Posted by: Goshawk
[This review was collected as part of a promotion.] I use my phone for work, school and fun. In the IT field I found the S25+ to be amazing and not too large. I don't use Galaxy AI a lot but I'm tying to learn it and see all the new features.
I have used Samsung products for awhile and have others, including tablet but this phone is top of the line
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi there Goshawk, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are loving the design, size, and featuresof this new device. We have provided links to resources to help you discover additional capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you use your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features to learn
on December 13, 2025
Posted by: Nasy
Expertise:Intermediate
Performances are very familiar but it takes time to learn and optimize its usage
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 16, 2025
Hey Nasy, we are grateful for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the inital usage of your device. We know it can take time to fully explore the capabilities of your device, and we have provided a link to the complete manual for your device to help you with this exploration. We have also shared a link to the Samsung Support Team to assist you if any questions arise as you explore your device, and align the settings to your preferences. Thank you for being a Ssamsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My dad loves it.
on December 12, 2025
Posted by: Anonymous
from California
Expertise:Expert
Verified Purchase:Yes
Got it for a gift for my dad. He loves it. I upgraded him from an FE version. He loves taking pictures and photos of the grand kids. He notices a big difference in camera and video quality. He can't say enough of the performance.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From s23+ to s25+
on December 11, 2025
Posted by: Megan
Verified Purchase:Yes
Traded in from s23+ and so far no complaints! It works with my vpn and still chugs along compared to my s23+ which really struggled. I personally got for the RAM.
Response from Samsung USBy R&R Team, December 12, 2025
Hey Megan, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you are so pleased with the enhanced processing power of your device, and finding it useful for your needs. We have shared a link to the complete manual for your device to help you discover additional capabilities that can enhance your experience. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
_Galaxy s21 ultra is great A+_
on December 10, 2025
Posted by: reulrich99
[This review was collected as part of a promotion.] 🚨_Bought This phone used. But give me many years of fun. Still a backup phone from my S24 ultra.
The only thing that's 21 is missing is the pen. a++++_✅
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the S25+ but...
on December 9, 2025
Posted by: SL in MO
from Missouri
Expertise:Expert
Verified Purchase:Yes
I have always love my samsung phones. But I do not like the volume buttons on the right with the "on" button. I loved my S10 where the volume was on the left side. I also like the rounded edges on the S10 plus better than the completely flat S25 plus. Other than that, it's another Samsung S series winner.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 12, 2025
Hi there SL in MO, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the usage and features of your device. We love hearing your preferences for the hardware design as we continue to innovate our product line and make necessary adjustments. We would love to hear from you again in the future if you ever have questions, or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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