Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(4,584 Reviews)
Open Ratings Snapshot
Rating breakdown 4,584 reviews
5 Stars
3,811
4 Stars
625
3 Stars
85
2 Stars
29
1 Star
34
86%of customers recommend this product. 
(
166 out of 193
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
This product has great everything!
on June 30, 2025
Posted by: Krissymom
[This review was collected as part of a promotion.] Galaxy A1...I LOVE EVERYTHING ABOUT THIS D3VICE..I USE IT FO SURF SOCIAL MEDIA,I USE IT TO KEEP IN TOUCH WITH FAMILY AND FRIENDS. I WATCH VIDEOS ON IT.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Battery Life.
on June 30, 2025
Posted by: Raygincajin
[This review was collected as part of a promotion.] I primarily use the phone for business. It's great because all the apps I use for business don't kill the battery. 8 hours at work and the battery has only died about 40%. I'm also constantly educational watching videos on YouTube and still maintaining a great battery.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's very simple to use and comfortable
on June 30, 2025
Posted by: Lovemyphone
[This review was collected as part of a promotion.] Everyday usage. Also mentioned to my family that it's a great phone for a great price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best devices has a great experience in
on June 30, 2025
Posted by: GalaxyFanPlus
[This review was collected as part of a promotion.] I love my Samsung S25+! The Galaxy AI features are super helpful — I use them all the time for translating, writing news stories, and even editing my texts. The camera is amazing for taking photos, and it’s great for gaming and watching videos too. It really makes everything smoother and faster. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on June 30, 2025
Posted by: JoelTheParanoid
[This review was collected as part of a promotion.] I can play games in high settings now its amazing also dropped it a few times and no damage at all my old phone broke from just a 2ft drop its much better in comparison
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG S25+ has wonderful features and works well
on June 30, 2025
Posted by: JillyBean
[This review was collected as part of a promotion.] I really enjoy my Samsung S25+. It has wonderful features. I love the Galaxy AI features. One of my favorite features is using the eye after I take a photo of an item I want to search for. I use my phone for social media posting, blog posting, shopping, writing and more. It is easy to use and customize for my needs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on June 30, 2025
Posted by: Madcow24
[This review was collected as part of a promotion.] Great features and awesome pictures are a great quality connection to my earphones was easy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Every update creates issues
on June 30, 2025
Posted by: BobG63
[This review was collected as part of a promotion.] Not a bad phone with the exception that everytime an update occurs it causes issues. Browser settings might be affected. Samsung Music App loses your Playlist or rearrange it. Contacts get duplicated, some disappear then reappear days later. Thats just a few issues that have come up with my S25+
I do not want or use Galaxy AI.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJuly 2, 2025
Hey there BobG63, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you have been pleased with the initial usage and capabilities of your device. We have provided a link to the Samsung Support Team to offer assistance with the setting changes you mention experiencing after software updates. We have also provided a link to the full device manual to help you disable any features or settings you are not intending to use with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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