Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,821 Reviews)
Rating breakdown 5,821 reviews
5 Stars
4,822
4 Stars
824
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Best phones ever
on April 13, 2026
Posted by: Dehlface
[This review was collected as part of a promotion.] I've had every galaxy phone in the series. And they just get better and better. Plus the Galaxy AI makes everything a no-brainer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I do like it though sometimes it drops calls
on April 13, 2026
Posted by: Acceptable4now
[This review was collected as part of a promotion.] I am not a fan of Ai. The back of my phone cracked after 6 months which was a disappointment
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25+ has amazing picture quality and great feature
on April 13, 2026
Posted by: Babygirl1985
[This review was collected as part of a promotion.] This device offers a remarkable user experience, blending innovative features with elegant design, such as the AI. Its performance capabilities are truly impressive, handling tasks with exceptional speed and efficiency. The camera system captures stunning photographs, showcasing vivid colors and incredible detail. Overall, the S25+ phone stands out as a top-tier option in the current market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sipe4
on April 13, 2026
Posted by: Timb340
[This review was collected as part of a promotion.] I love it. Its the best phone ive ever har can't wait to get the 26!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A camera that's known to underwhelm
on April 13, 2026
Posted by: Ragdoll2454
[This review was collected as part of a promotion.] My honest experience with the recent Galaxy devices is not what I've come to know from Samsung. Devices since the Galaxy S23 feel less responsive. Image quality with the s25+ while using the rear camera setup is reminiscent of the previous iteration with lots of image blur, aggressive "Galaxy AI" features that tend to actually worsen these issues and no real way to solve this problem other than a promised software fix that generally doesn't solve the the problem. The camera on this device has definitely made me consider returning it and many others I know with one of the recent Samsung handsets share this opinion on degrading camera quality.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hi there Ragdoll2454, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how disappointing it can be when your device is not meeting your expectations and you feel the camera is not operating as intended. We have provided links to articles to help you with the blurry photos you mention experiencing, as well help you with the different settings available on your camera for the best possible photos and videos. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone features and the camera
on April 13, 2026
Posted by: Makeda
[This review was collected as part of a promotion.] I haven't had a new phone since the Note 7. I love my Note. But this better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on April 13, 2026
Posted by: JC72777
[This review was collected as part of a promotion.] Love my phone, best one so far. I plan to get the watch soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S Series 25+
on April 13, 2026
Posted by: MamaBear1425
[This review was collected as part of a promotion.] Great camera thats sharp. I can use my phone just like a regular computer. Galaxy AI comes in handy when I need to find out info quick or hands-free. Highly recommend the S25+ series!!!
Value
5
Written by a customer while visiting Samsung US