Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,965 Reviews)
Rating breakdown 5,965 reviews
5 Stars
4,927
4 Stars
840
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
3
Great camera
on April 27, 2026
Posted by: Moniemartini
[This review was collected as part of a promotion.] The phone is slow and doesnt have alot of memory so I didnt like it.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Moniemartini, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided links to resources to help you maximize the speed of your device. We have also shared a link to the Samsung Support Team if you are in need of assistance with storage expansion for your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Reliably reliable
on April 27, 2026
Posted by: 26Endo
[This review was collected as part of a promotion.] Galaxy AI. It has great features, it's reliable, & has good battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 + is all you need
on April 27, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] My Galaxy s25 + does everything I need for it to do. I use it to stream movies, watch YouTube content, listen to music, and take great pictures. I have had the phone for over a year, and the battery life is still impressive. All connections such as wifi and Bluetooth always work perfectly. The reception and audio quality for telephone calls is outstanding. I love the slightly larger screen size compared to previous phones I have owned, and the picture quality could not be any sharper. The Galaxy s25 + is by far the best smartphone I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliably reliable
on April 27, 2026
Posted by: 26Endo
[This review was collected as part of a promotion.] Galaxy AI. It has great features, it's reliable, & has good battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very great phone
on April 27, 2026
Posted by: AJ13Wash
[This review was collected as part of a promotion.] Battery works well, Phone is small enough to fit in my pocket at school.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the features, camera, light weight
on April 27, 2026
Posted by: Lucky444
[This review was collected as part of a promotion.] I use the phone for work, gaming, photos. It has ton of storage. Easy-to-use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S series has and always will be my GO-TO
on April 27, 2026
Posted by: Wootan55
[This review was collected as part of a promotion.] I've been using Galaxy phones for as long as I can remember, and have been nothing but 100% satisfied. They are reliable, durable, and withstand the abuse of my active outdoors lifestyle. Galaxy phones are the only choice for me, I've been using Galaxy phones for the past 10 years! I will continue to use Galaxy phones, there is no other choice of phone for me. I love my Galaxy, and I love the new Galaxy AI feature, it is super convenient and makes me more productive throughout the day with the assistance of Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone always buy samdungs
on April 27, 2026
Posted by: pizzkidd
[This review was collected as part of a promotion.] AI is a great tool look forward to learning and using it daily.
Value
5
Written by a customer while visiting Samsung US