Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(5,815 Reviews)
Rating breakdown 5,815 reviews
5 Stars
4,819
4 Stars
821
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Best phone ever!!!
on May 23, 2026
Posted by: Kathy2025
[This review was collected as part of a promotion.] I’ve been using this Samsung phone every day for work, streaming, photos, and staying connected with my family, and it has exceeded my expectations. The performance is smooth and fast, the battery lasts all day, and the screen quality is amazing for watching movies and videos.
One of my favorite features is Galaxy AI. It makes everyday tasks easier and more convenient, especially when organizing information, editing photos, and using smart suggestions. The camera quality is excellent, even in low light, and the phone feels very reliable and easy to use.
I also love how customizable the device is and how well it handles multitasking without slowing down. Overall, this has been one of the best smartphone experiences I’ve had, and I would definitely recommend it to anyone looking for a powerful and user-friendly phone.
One of my favorite features is Galaxy AI. It makes everyday tasks easier and more convenient, especially when organizing information, editing photos, and using smart suggestions. The camera quality is excellent, even in low light, and the phone feels very reliable and easy to use.
I also love how customizable the device is and how well it handles multitasking without slowing down. Overall, this has been one of the best smartphone experiences I’ve had, and I would definitely recommend it to anyone looking for a powerful and user-friendly phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My wife owns this phone on our plan, so I use it.
on May 23, 2026
Posted by: SamsungLover112123
[This review was collected as part of a promotion.] Galaxy ai feature is a great new add on to the series for sure, i love how sleek the phone is & the battery time is amazing, it charges quickly so no need to panic. Its perfect for watching your sports on prime like I do, the gaming is top notch graphics & fast speeds. I love my galaxy phones, cant wait for the next release! Thank you for making such great readable phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use
on May 23, 2026
Posted by: Whodatgirl
[This review was collected as part of a promotion.] The Galaxy S25+ has proven to be an exceptional device for both professional and recreational use. The integrated AI capabilities have significantly enhanced email composition, ensuring a professional and courteous tone, even when addressing challenging circumstances. Furthermore, the device consistently produces high-quality images and facilitates enjoyable video creation. I highly recommend the S25+ due to its extended battery life and the enhanced viewing experience offered by its expansive display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 23, 2026
Posted by: Love123
[This review was collected as part of a promotion.] Galaxy AI is amazing with the photos games helps me write and fun with games I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is a big issue
on May 23, 2026
Posted by: LilCompa
[This review was collected as part of a promotion.] The pictures look nice and video looks clean. The operating system runs smooth. Only issues I have with this phone is the battery life is quite disappointing and the RCS messaging from Google messages doesn't seem to work all the time. Reason I bring this up is because samsung has discontinued their own text messaging service so we have to rely on an outside source that clearly hasn't fixed all its bugs yet.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi LilCompa, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We completely understand how important your device is to you for many daily needs, and we would love to help you have the best possible experience with your device. We have provided links to resources to help you maximize the battery life of your device and troubleshoot the instances you mention messages not sending. We have also provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S25+
on May 23, 2026
Posted by: LordnSavior
[This review was collected as part of a promotion.] I love how the S25 uses its AI to give a helping hand when you need it. I love how crisp the videos quality is when you are making or watching a video. The gameplay while on mobile games are so smooth and clean it feels great to see it play out. The camera is amazing with its crystal clear photos and tools that can help the image or photo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25+ Samsung
on May 23, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] The S25+ has been one of the best phones I have ever bought. I will be getting the new upgraded model when the release the newest one after the S26. I can wait to see what the Galaxy AI will be able to with that release cause it is awesome right now!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great feature.
on May 23, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I would to see how this phone compared to Samsung Galaxy S24+ Ultra.
Value
5
Written by a customer while visiting Samsung US