Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Average customer rating
4.8
(5,702 Reviews)
Rating breakdown 5,702 reviews
5 Stars
4,713
4 Stars
797
3 Stars
118
2 Stars
36
1 Star
38
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Customer Rating
5
I love my phone but it has a flaw.
on June 18, 2026
Posted by: DonGallagher117NV
[This review was collected as part of a promotion.] My phone absolutely loves to hang up on callers just as fast as my phone is answered. I answer usually within 5 seconds because I usually have it in my hand while I post to different platforms. Yet I answer and I hear the tones as it very quickly hangs up. I have to spend more time calling companies back and say Im returning a call because my phone hung up on you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and the picture quality is great
on June 20, 2026
Posted by: Hatchers
[This review was collected as part of a promotion.] Having this phone and Galaxy AI built into it makes this the best phone ever! I use it for work, gaming and watch TV and the quality is outstanding!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great on battery
on June 22, 2026
Posted by: Jfive1182
[This review was collected as part of a promotion.] S25 plus is an awesome device great for entertainment great price & the A.I features are very useful and i would definitely recommend it to a friend!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My brand new one glitch
on June 22, 2026
Posted by: NTYRS69
[This review was collected as part of a promotion.] So my brand new S25 plus maybe 2 months old, I started glitching, took it in, they did all kinds of tests confirmed it. Because it was still under that warranty time. They said they were sending me a brand new one. Set me a refurbished one with the same issues.
Value
2
Response from Samsung USBy R&R Team, June 23, 2026
Hi there NYTRS69, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We understand how important the seamless usage of your device is to you every day for a range of tasks, and we would love to help you resolve this experience. We have provided links to a few articles to help you troubleshoot this experience at your convenience. We have also shared links to the Samsung Support Team and your warranty information to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that is at ease
on June 22, 2026
Posted by: ASGALAXYUSER
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25+ Smartphone. It easy to use, navigate and manages everything I need it for. It is my 4th Galaxy and I'll continue to purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am a samsung galaxy for life
on June 22, 2026
Posted by: Loveofsamsung
[This review was collected as part of a promotion.] I love this new S25 because I love taking pictures of the moon at night and have always gotten just a yellow dot. Now I can zoom in and get a full picture of the moon. The only thing i wish was able is to get a picture of the night sky without zooming into get just a picture of the moon.. i l9ve taking pictures with my phone. My phone is primarily photos with a few apps. And the normal system updates that come all the time.. I dont have dropped calls or can hear myself when I'm talking to someone.
Value
4
Written by a customer while visiting Samsung US