Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Average customer rating
4.8
(5,702 Reviews)
Rating breakdown 5,702 reviews
5 Stars
4,713
4 Stars
797
3 Stars
118
2 Stars
36
1 Star
38
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Customer Rating
5
S25 plus is great
on June 17, 2026
Posted by: Momisgreat
[This review was collected as part of a promotion.] Love this device! Camera is great! Galaxy AI is also easy. I have had no issues using this device for a couple of years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone Choice
on June 17, 2026
Posted by: MrsMcL
[This review was collected as part of a promotion.] I purchased my Samsung Galaxy S25+ in June of 2025 and I LOVE it! The cameras are absolutely amazing and the Galaxy AI tool makes it so easy to edit and search for things! I honestly wasn't sure I had selected the correct phone for my personal usage, but i was WRONG! I LOVE IT!!
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there MrsMcL, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you have found this device to be so perfectly align to your usage needs, and that Galaxy AI has exceeded your expectations when you are seeking information. We have provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Google struggles to spell
on June 18, 2026
Posted by: SH4DOW
[This review was collected as part of a promotion.] when i say hey google, and say anything, sometimes it spells it wrong, sometimes it doesn't use proper grammar, periods and commas aren't used when they're supposed to. And when you say comma or period, it will just show the word instead of the actual "." or ",".
Value
3
Response from Samsung USBy R&R Team, June 19, 2026
Hi there SH4DOW, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how important the hands free usage of your device is to you every day. We have provided a link to the complete manual to help you with the ways you can use dictation with Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone
on June 18, 2026
Posted by: David212
[This review was collected as part of a promotion.] The phone is horrible. The camera quality it garbage. When I make calls the is a delay so the person I'm calling doesn't hear me for 3 seconds.
Really thinking going to an I phone
Really thinking going to an I phone
Value
1
Response from Samsung USBy R&R Team, June 19, 2026
Hi there David212, thank you for sharing your experience of your Samsung Galaxy S25+. We understand how important your phone calls are to you every day, as well as the camera quality. We have provided links to articles to help you troubleshoot the audio, and maximize your experience with the camera of your device. We have also provided a link to the Samsung Support Team to assist you if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Go ahead, order it.
on June 18, 2026
Posted by: Jdilly
[This review was collected as part of a promotion.] You won't regret this one. I've be buying cell phones since the old Motorola bag phones, then the Zack Morris one. This is, hands down, the best device I've ever owned. From day 1, it felt like it already knew me. The galaxy ai is crazy great! It is smarter than me most times, and using it to access things on your phones, hands free, rocks. I use about 70 to 100 gigs a month, streaming movies, playing Spotify, and playing all kinds of games. The battery is best I've had! My grandson has about 70 games downloaded, and it has no effect on anything else. Never slows down. Never bugs out. I don't even know how they can make the s26+ top this. I love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in LOVE with this phone 💙
on June 18, 2026
Posted by: Kia3203
[This review was collected as part of a promotion.] I absolutely love the fact that I purchased this phone. I'm always looking for upgrades on phones that have long-lasting updates coming to them and I did not go wrong choosing the s25+. I've used Galaxy AI on it for multiple different things one being call monitoring from spam calls, another being adding edits to pictures that I want, end of also used it to clean up emails that I'm going to send to different people. When I say I am in love with this phone I definitely mean it because the pictures on this phone are impeccable. I have it in my hand at least 20 to 25 times a day using it for one thing and another and I am not unhappy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better memory, same quality
on June 18, 2026
Posted by: JusticeNo2H8
[This review was collected as part of a promotion.] Better cameras and memory. Same reliability. I dont use the Galaxy AI. Battery could improve. Works well with Bluetooth pairings. Glad I got it and for a great price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 18, 2026
Posted by: Colombianredneck
[This review was collected as part of a promotion.] Samsung galaxy is hands down the best phone period
Value
5
Written by a customer while visiting Samsung US