Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Average customer rating
4.8
(5,703 Reviews)
Rating breakdown 5,703 reviews
5 Stars
4,713
4 Stars
797
3 Stars
118
2 Stars
36
1 Star
39
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Customer Rating
5
This product is wonderful
on May 25, 2026
Posted by: 2BEFISHING
[This review was collected as part of a promotion.] We I upgraded I chose this product for the AI features as I use it for all things technical. Have been able to do everything I need on this device instead on multiple devices. The next upgrade will be for the same series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S25 Plus
on May 25, 2026
Posted by: WantBetterStuff
[This review was collected as part of a promotion.] I use my Galaxy S25 Plus for doing research on the Internet, reading articles, and visiting my social media sites.
I also use the alarm app constantly to remind me of appointments and when to take medicine.
I thought the built in AI would be helpful, but in my experience it hasn't turned out that way.
Some examples are Samsung Notes and My Files. I use them both constantly. Now when I use it in Notes the AI makes the apps resonsivness very slow. When I am in a Note and select "Search", it takes 2 to 5 seconds before I can enter what I want to search for.
Just like searching in Notes or My Files, it doesn't find words that I know are there. I've tried putting quotes around the term, especially when there is a space in it doesn't matter. Searches in these and other apps is terrible!
I can't tolerate Bixby, Gemini, or even the built in AI. Samsung hasn't told us it's name so I don't know what to call it.
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to you, and wanting it to operate as intended with Galaxy AI. We have provided a link to the complete manual to help you with the usage of these features and alignment of the settings to your preferences. We have also provided a link to an article to help you adjust the refresh rate for higher speeds. We have lastly, provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the options on the phone.
on May 25, 2026
Posted by: Shadowmeow31
[This review was collected as part of a promotion.] I use my Samsung for basically everything, photos, gaming, calling family, messaging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on May 25, 2026
Posted by: Graciesfun
[This review was collected as part of a promotion.] The new Galaxy AI is very helpful. The photos are vibrant. Helpful search function.
I just love my galaxy s25+.
I just love my galaxy s25+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone. It's been taking care of me
on May 25, 2026
Posted by: Buckshot
[This review was collected as part of a promotion.] This phone has been taken care of me for a while. It's been great. Not to much for me to worry about.
I like the new AI that comes with. Keeping me young and learning a lot.
I like the new AI that comes with. Keeping me young and learning a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for the multitasking professional
on May 25, 2026
Posted by: ChaosCoordinator
[This review was collected as part of a promotion.] The Galaxy S25+ is a tool of epic proportions. It seamlessly combines the convenience of having a PC at your fingertips with the search capabilities of Galaxy AI. My Samsung Galaxy S25+ makes me more efficient in my Masters program, my career in healthcare, my children's educations and helps me stay on top of the budget and banking needs too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's all good
on May 25, 2026
Posted by: Bigframe
[This review was collected as part of a promotion.] It's all good on the real 💯 🙏🏿 but it's all good for me and my family and my friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Shawn's Phone
on May 25, 2026
Posted by: Shawnito
[This review was collected as part of a promotion.] I have been a Samsung Galaxy Customer for over 15 years. I love the Galaxy phones! The new AI features are very useful and just plain fun. I plan on remaining a loyal Galaxy customer for years to come!
Value
5
Written by a customer while visiting Samsung US