Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Average customer rating
4.8
(5,703 Reviews)
Rating breakdown 5,703 reviews
5 Stars
4,713
4 Stars
797
3 Stars
118
2 Stars
36
1 Star
39
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Customer Rating
5
This product is excellent in gaming, taking photos
on April 27, 2026
Posted by: Dannypr15
[This review was collected as part of a promotion.] My Galaxy AI product is awesome. I have had it for more than a year and has great performance, battery, durability. It has many smart features that help obtain information about many things in a very easy and fast manner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on April 27, 2026
Posted by: trista74239
[This review was collected as part of a promotion.] After all the hype, it was disappointing that the battery drains so fast because that was my issue with the last phone. Picture quality is definitely an improvement. Other than that, there's nothing that really stands out from the last model.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Trista74239, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are happy with the enhanced camera quality of your device. We have provided links to articles to help you maximize the battery life at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Mirror my self
on April 27, 2026
Posted by: jaaronpm
[This review was collected as part of a promotion.] Amazing photos. Amazing videos. Interpreter mode super. One word my phone is my soul.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 27, 2026
Posted by: Brontespet
[This review was collected as part of a promotion.] Although i don't use the phone for business or work, it is excellent for Galaxy Ai, and every day use. The phone is responsive and fies every single request with snappy response. The only thing I dont like is samsung news. There is a glitch where it keeps showing an ad for a game and there us no way to close the window.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Over all reliable
on April 27, 2026
Posted by: M3rppppp
[This review was collected as part of a promotion.] A little glitchy and complicated to learn. Needs to be more simple
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on April 28, 2026
Posted by: Lovelygalaxy
[This review was collected as part of a promotion.] The AI is really good. I love everything about my phone. It has a great camera and so many great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is great! It has everything I need!!
on April 28, 2026
Posted by: Mikey1
[This review was collected as part of a promotion.] I use samsung ai for informational purposes. It enhances my experience 10 fold!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing phone and well rounded
on April 28, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] I love this phones cameras with all the GalaxyAI features like remastering old photos and night vision. I would definitely recommend this device for those who need a nice stable performance throughout a whole day. The battery life can last multiple days light use. The QHD+ is definitely really nice to have for a nice crisp image. Its really good for heavy use too as in games and such. It gives me high quality with a stable performance on bigger titles with no framerate issues.
Value
5
Written by a customer while visiting Samsung US