Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Average customer rating
4.8 out of 5
4.8
(4,064 Reviews)
Open Ratings Snapshot
Rating breakdown 4,064 reviews
5 Stars
3,408
4 Stars
540
3 Stars
71
2 Stars
22
1 Star
23
85%of customers recommend this product. 
(
90 out of 106
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
Great Phone
on March 16, 2026
Posted by: SissyCat1324
[This review was collected as part of a promotion.] The features on this phone like Galaxy AI, camara, Gemini and all the other stuff are the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The cameras, storage, system, all of it is really nice and good, i enjoy using my phone. It's my first time having a Samsung and it being a newer model phone, i live it a lot, it's the perfect fit for my hands. I like the biometric features. Camera layout is probably the only thing I'd change, the Galaxy AI is pretty fun to use too, for photos and just searching things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Perfect fit for big hands...
on March 16, 2026
Posted by: Emerickw
[This review was collected as part of a promotion.] I normally go with the Flip phones, but they have become to narrow for my large hands. So, I switch to S25+ which was a perfect fit.
Its fast and light. Nice bright screen and colorful. Wish I could enlarge keyboard a little more but I can manage.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect size and features
on March 16, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Great device specs and features. Galaxy AI is useful and the ability to proceed on device is awesome. Waiting to see what comes in the next OS update.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not as impressive as the newest version
on March 17, 2026
Posted by: Thtvallrybih29
[This review was collected as part of a promotion.] My Bluetooth is very touch n go nk impressed on the lack of accessories that I thought id be getting got switching my services either
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 17, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know how disappointing it can be when you have a new device that is not meeting your expectations in functionality. Please, check out the article below to help you troubleshoot the Bluetooth connection of your device at your convenience. We also have our team of experts provided below to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features. Sturdy phone
on March 17, 2026
Posted by: Kielly
[This review was collected as part of a promotion.] Galaxy AI really helps me in my life. My phone is very important to me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bought this a month ago and like it so far
on March 18, 2026
Posted by: Corerb1977
[This review was collected as part of a promotion.] Galaxy AI is cool to use but I have only had this for 1 month so still have to see what my Samsung galaxy s25 plus can do. I also have a galaxy a54 which I bought 2 years ago.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and great.
on March 18, 2026
Posted by: Onebat4unow
[This review was collected as part of a promotion.] Fast and clear. Works great so far. I was waiting for it to be avallable, not disappointed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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