Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Average customer rating
4.8 out of 5
4.8
(5,702 Reviews)
Open Ratings Snapshot
Rating breakdown 5,702 reviews
5 Stars
4,713
4 Stars
797
3 Stars
118
2 Stars
36
1 Star
38
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Customer Rating
4 out of 5
4
Its great and certainly an upgrade
on January 13, 2026
Posted by: Polymur
Expertise:Expert
Verified Purchase:Yes
So far the phones great, i went from an s23+ and its not so bad but my only caviat keeping this from being a straight upgrade is how the AI features are not hard coded into the phone if they werent this would be a 5 star phone and i wish i could disable sensors but at least i can still control my camera and microphone just wish it was still one button still good phone though just not the best
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 13, 2026
Hi there Polymur, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25+ with us. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to the complete manual to help you with all of the capabilities and ways you can customize your device to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 13, 2026
Posted by: David
from Albany, GA
Expertise:Intermediate
Verified Purchase:Yes
This phone replace my very OLD S9+. Easy transition and swapping my “Stuff” over from old to new. Having to learn a few new things, but even at 69 I can learn a few new tricks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 15, 2026
Hi David, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you found the transition and inital setup of your new device to be so easy. We have provided a link to the complete manual for your device to assist you with the exploration of your device. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on January 16, 2026
Posted by: Shashie
from Boston ma
Expertise:Intermediate
Verified Purchase:Yes
Great Phone I love it. I do find the voice text to be a little difficult, but am learning to use the correct speech pattern to allow for punctuation. The buttons are very sensitive which I appreciate it makes texting easier. Overall its a great Phone and well worth the price. The camera is great also although I haven't used it to its fullest capabilities yet.
Response from Samsung USBy R&R Team, January 28, 2026
Hi Shashie, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that you are pleased with the usage of your device every day. We have provided a link to the Samsung Support Team if you would like assistance with the voice-to-text feature of your device, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade to the 25 +
on March 1, 2026
Posted by: r0nr0cks
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
SOLID UPGRADE FROM 24+ BETTER BATTERY, CAM, MEMORY, AND IT DOES TRUE WI-FI 7
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 2, 2026
Hello R0nr0cks, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the upgrade to your new device, and that it so well aligns to your needs. We have provided a link to the full manual for your device to help you maximize your experience and discover all of the enhanced features. We have also shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 3, 2026
Posted by: Marc
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Very quick and responsive device. Two weeks with it and no bugs or crashes. Great camera. I preferred the form factor of the S22 Ultra but overall this is the best smartphone I've owned thus far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 4, 2026
Hi there Marc, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are pleased with the speed and responsiveness of your device, and that you are not experiencing any distruptions during your usage. We have shared links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product!
on March 28, 2026
Posted by: LovelyG
[This review was collected as part of a promotion.] The S25+ runs on the latest Snapdragon 8 Elite chip, making it extremely fast for gaming, multitasking, and AI features. Apps open instantly, and heavy tasks like video editing or gaming feel smooth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 14, 2026
Posted by: Roro29
[This review was collected as part of a promotion.] Love the phone easy to use and work with. The AI features I'm getting used to
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone! Handled everything i throw at i
on April 21, 2026
Posted by: Djuicey
[This review was collected as part of a promotion.] My only wish is for added memory capability. I love using the galaxy ai feature makes life easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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