Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Average customer rating
4.8
(5,702 Reviews)
Rating breakdown 5,702 reviews
5 Stars
4,713
4 Stars
797
3 Stars
118
2 Stars
36
1 Star
38
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Customer Rating
4
Great Phone!
on November 18, 2025
Posted by: Poet444
[This review was collected as part of a promotion.] I've always been a Samsung fan, I will always purchase a Samsung products because I like the ease of it.
I use my phone for photography, watching my favorite shows (i.e. Hulu, Prime), live streaming, Social Media Apps, editing, etc. It works great for those purposes.
The storage capacity is great, which I suppose is the reason they don't have the option for an SD Card..hence subtracting one star because my older phone had one and I prefer to have that option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I've missed Samsung
on November 18, 2025
Posted by: RoxyFoxy
[This review was collected as part of a promotion.] I lost my Samsung phone several years ago due to procrastination of buying a protective case and a loose grip plus a drop down a three flight stairway.
Finally I could afford a new one and the S25 does not disappoint. Thank you Samsung for making superior products.
Finally I could afford a new one and the S25 does not disappoint. Thank you Samsung for making superior products.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey RoxyFoxy, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that your new upgraded device does not disappoint, and that you are finding it superior during your usage. We have shared a link to the complete manual to help you discover all of the amazing ways you can use this device every day. We have also provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4
Compliment plus complain
on December 7, 2025
Posted by: Leostg13
[This review was collected as part of a promotion.] I absolutely love the device. Camera wasnt good at first but updates made it better and everything is good. But it sometimes glitches a lot while using instagram specially, it isnt optimised properly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features to learn
on December 13, 2025
Posted by: Nasy
Expertise:Intermediate
Performances are very familiar but it takes time to learn and optimize its usage
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, December 16, 2025
Hey Nasy, we are grateful for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the inital usage of your device. We know it can take time to fully explore the capabilities of your device, and we have provided a link to the complete manual for your device to help you with this exploration. We have also shared a link to the Samsung Support Team to assist you if any questions arise as you explore your device, and align the settings to your preferences. Thank you for being a Ssamsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: IzabellaTB
from BOS, MA
Expertise:Intermediate
Verified Purchase:Yes
S25+ is the sweet spot! Stunning 6.7" screen, all-day battery, lightweight design, gorgeous colors. AI features are helpful, not gimmicky.
7 years of updates is a bonus!
7 years of updates is a bonus!
I would recommend this to a friend!
Response from Samsung USBy R&R Team, March 5, 2026
Hello there IzabellaTB, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S25+. We are thrilled to hear how much you are loving the size, battery life, and appearance of this device, and that you are finding the features of Galaxy AI so helpful for your needs every day. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Okok
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the long battery life! Wish there was a way to have the battery life in the S25, too. The phone is a little too big for my hands...
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Washington DC
Expertise:Expert
Verified Purchase:Yes
The phone is sleeky, stylish, slim and beautiful to behold. the camera is awesome, and its processing speed is very fast. I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 4, 2026
Hi there Omonice999, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with the design, camera quality, and processing speed of your device. We have provided links to resources to help you discover additional capabilities like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: IB SU
Verified Purchase:Yes
I've always used Samsung phones, but the reason I wouldn't recommend them this time is that a lot of data couldn't be transferred over.
Response from Samsung USBy R&R Team, January 2, 2026
Hi there IB SU, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how important all of your data is to you every day, and how distressing it can be when your new device is not setup as expected. We have provided a link to the Samsung Support Team for your convenience. They can work with you on any and all options you have available to resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US