Customer reviews from bizchair.com
Emma + Oliver - Anela Indoor/Outdoor Modular Loveseat Sofa Set with Ottomans and Glass-Top Table - Gray Fabric/Natural Frame
Average customer rating
4.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
0
Customer Reviews for Emma + Oliver - Anela Indoor/Outdoor Modular Loveseat Sofa Set with Ottomans and Glass-Top Table - Gray Fabric/Natural Frame
Customer Rating
3
Challenging Assembly, Worth It in the End
on February 17, 2026
Posted by: NathanielJ
[This review was collected as part of a promotion.] Issue #1: Some parts were mislabeled. For example, (6) is really supposed to be (3) in STEP 5.
Issue #2: Some STEPS were left incomplete due to poor alignment build and setup. For example, STEP 7 was left uncompleted due to extreme misalignment for the screw and hole.
Issue #3: Unsecured glass. The table suction cups do not hold the glass at all. Since I have puppies, I worry that the table could get knocked over and the glass will slide right off.
Issue #4: Some spots were hard to reach for the Allen wrench - not impossible, but difficult. Made the task of assembly challenging.
Issue #5: One of the support pieces for the table had issues. I could not get the rubber off of the ends where the screws go. It is literally stuck. Hence in the photo, you will see the part on the table.
Despite the assembly woes and issues, the design seems sturdy and durable. The cushions are comfy. It is a nice set to have in the house. Do keep in mind that it took me about 5 hours including the time spent on the issues. I recommend taking breaks in between steps. Overall, not a bad product. Just wish for a better assembly design. Maintenance is not too bad too indoors. Just need to wash the cushions occasionally and dust down the table and plastic parts of the furniture.
Response from bizchair.comBy Customer Care, February 18, 2026
Hello! We hope you are having a great day and we appreciate your business. Your feedback is important to us and to other customers. Thank you for taking the time to share it. If there is anything else we can do for you, please let us know! Customer Care (VB)
Written by a customer while visiting bizchair.com
Customer Rating
3
USE TOUR OWN TOOLS! The ones provided are terrible
on January 29, 2026
Posted by: marie_743_1046
[This review was collected as part of a promotion.] I love the color and design of the love seat. It was however a beast to assemble! The holes do not line up very well and make it extremely hard to assemble. The finished product sits uneven due to the offset holes. ***Unfortunately this product came at a time of year that wasn't conducive to the product being put together. It took me 4 weeks to get it together betweer the rain for days and freezing temperatures. .We received copius amounts of rain and then large sums of snow and ice where I live. The furniture is currently under approximately 6 inches of ice and snow and I cannot photograph it.***OVER ALL, I would not recommend this product to anyone that isn't skilled in assembling furniture with difficult hardware. If you enjoy a challenge, this is for you! Its comfy and stylish once it is together.
Response from bizchair.comBy Customer Care, February 3, 2026
We are so grateful for your time in leaving this valuable feedback on your experience with us. We look forward to the next time we are able to serve you. Have a great day! Customer Care (VB)
Written by a customer while visiting bizchair.com
Customer Rating
5
Perfect for a snack in the balcony
on January 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This sofa and ottoman set is so perfect for your balcony, everyone is going to fall in love with it. It is very stable and even though it was not easy to assembly my husband did it very quickly. It is very light and easy to move around. Footprint is ok I guess. My husband and I love spending time in our balcony seated in our loves seat sofa and drinking coffee or tea with some snacks placed in the ottoman. I cannot recommend this enough, it is beautiful, lightweight and functional. Super highly recommended!
Response from bizchair.comBy Customer Care, January 27, 2026
Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon. Customer Care (VB)
Written by a customer while visiting bizchair.com
Customer Rating
4
Great Affordable Patio Set
on January 23, 2026
Posted by: michelle19_8669
[This review was collected as part of a promotion.] A great affordable patio set! This set ended up being perfect for our screened porch. We have used it almost everyday since it arrived as it provides a comfortable space to eat outdoors and/or just to lounge and get some fresh air. The assembly took about an hour with 2 people. There were a couple parts that were mislabeled which slowed the building process some. There was a sweet, powdery scent when taking the set out of the box, but that has dissipated with time as it airs out. The pieces are easy to clean and seem to be holding up well to rain. Overall, we are very happy with this furniture set!
Response from bizchair.comBy Customer Care, January 29, 2026
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Customer Care (VB)
Written by a customer while visiting bizchair.com
Customer Rating
4
Outdoor
on January 9, 2026
Posted by: kaitlyn_0909_4318
[This review was collected as part of a promotion.] This modular loveseat set is a great combination of style, comfort, and versatility. The design is clean and modern, and it works beautifully both indoors and outdoors. I love that the pieces are modular—you can easily rearrange the loveseat, ottomans, and table to fit different spaces or layouts, which makes it perfect for smaller patios, balconies, sunrooms, or even a cozy indoor corner.
The woven rattan construction feels sturdy and well-made, and it holds up nicely to outdoor conditions. The cushions are comfortable with just the right amount of support, not too firm and not too soft. I also really appreciate that the cushion covers are zippered, washable, and water-repellent, so maintenance is easy—especially for outdoor use.
The ottomans are a great bonus. They work perfectly as footrests, extra seating, or even tucked under the chairs to save space when not in use. The table is solid and practical, with a tempered glass top that looks sleek and holds drinks, snacks, or décor without feeling flimsy.
Overall, this set feels durable, comfortable, and thoughtfully designed. It’s an excellent choice if you want something compact but functional, stylish yet practical, and flexible enough to use year-round. Definitely a great value for anyone looking to upgrade their indoor or outdoor lounging space.
The woven rattan construction feels sturdy and well-made, and it holds up nicely to outdoor conditions. The cushions are comfortable with just the right amount of support, not too firm and not too soft. I also really appreciate that the cushion covers are zippered, washable, and water-repellent, so maintenance is easy—especially for outdoor use.
The ottomans are a great bonus. They work perfectly as footrests, extra seating, or even tucked under the chairs to save space when not in use. The table is solid and practical, with a tempered glass top that looks sleek and holds drinks, snacks, or décor without feeling flimsy.
Overall, this set feels durable, comfortable, and thoughtfully designed. It’s an excellent choice if you want something compact but functional, stylish yet practical, and flexible enough to use year-round. Definitely a great value for anyone looking to upgrade their indoor or outdoor lounging space.
Written by a customer while visiting bizchair.com
Customer Rating
4
Simple patio loungers
on December 15, 2025
Posted by: alexandrac396_1362
[This review was collected as part of a promotion.] Really like these loungers. The square shape makes it easy to fit in cramped places and gives it a modern look. The hardest part was building the chairs as the holes did not line up well and the pieces were mislabeled. I’m hoping the weather resistant material stays strong and durable in Florida rain and shine!
Written by a customer while visiting bizchair.com
Customer Rating
5
Perfect
on December 14, 2025
Posted by: jakeg21_9475
[This review was collected as part of a promotion.] These worked wonderful, they look so good on our deck! The functionality is great and has easy maintenance. This worth the price for sure! I would buy again!
Response from bizchair.comBy Customer Care, December 24, 2025
Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (VB)
Written by a customer while visiting bizchair.com
Customer Rating
3
Good Starter Patio Furniture, Rough Assembly
on December 13, 2025
Posted by: taylors524_9259
[This review was collected as part of a promotion.] Overall I am happy with the products. We have arranged them with the existing back deck furniture we have and it all goes together very nicely. I think this is good starter furniture for a patio. The cushions are not very thick so not very cushy but outdoor furniture does tend to be more stiff anyways. The quality of the wicker material seems very good. I will say we had quite a time assembling this furniture. Two of the parts were mislabeled so it took a while to figure that out and we had to be very loose with the assembly at first because where the holes are drilled is not perfectly aligned and not very forgiving. But now that they are assembled I think this is a good addition to our home. Everything does feel sturdy.
Written by a customer while visiting bizchair.com