Customer reviews from Samsung US
Samsung - Galaxy XCover7 Pro SM-G766U 128 GB Rugged Smartphone - 6.6" TFT LCD Full HD Plus 1080 x 2408 - Octa-core (Cortex - Black (Unlocked)
Average customer rating
2.3 out of 5
2.3
(3 Reviews)
Open Ratings Snapshot
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
50%of customers recommend this product. 
(
1 out of 2
)
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Customer Reviews for Samsung - Galaxy XCover7 Pro SM-G766U 128 GB Rugged Smartphone - 6.6" TFT LCD Full HD Plus 1080 x 2408 - Octa-core (Cortex - Black (Unlocked)
Customer Rating
5 out of 5
5
Great phone
on December 27, 2025
Posted by: Hunterallen
from Belgrade, mt
Love it it's a great phone does what I need so it's great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Semi-Downgraded 6 Pro
on November 25, 2025
Posted by: Stop nerfing phones
Still no IR blaster and they removed the headphone jack. But yea, they did bump the battery up 350MaH. Just buy a 6 Pro with a spare battery and get more tools for way less money.
And Samsung for the XCover8 Pro: #1 Removable battery. #2 Headphone jack. #3 IR blaster. #4 Durability. #5 Everything else.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worse phone I have had in over a decade
on April 3, 2026
Posted by: Xenos
from Jacksonville, AL
Randomly turns off, daily or if you drop it. Swype doesn't learn at all, Notification light is super bright and really annoying at night, to the point I want to tape over it, since there is no way to dim it or turn it off apparently. Camera is horrid. Unlock either doesn't want to work or works too easily allowing it to open when you are just holding it without trying, which means you are rnadomly hitting buttons on the screen without knowing it. Screenshot buttons are not condusive to actually being convenient to use. I also didn't realize it doesn't have a headphone jack. It uses the USB port which is just asking for it to wear out faster or break. Limited programability on the buttons. The first time I have been utterly disappointed in a samsung phone.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US