Customer reviews from ASUS.com
ASUS - Refurbished Excellent - Chromebook Plus CX3402CB 14" FHD Touch i3-1215U 8GB 128GB UFS ChromeOS - Rocky Grey - Gray
Average customer rating
4.8
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
23
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - Refurbished Excellent - Chromebook Plus CX3402CB 14" FHD Touch i3-1215U 8GB 128GB UFS ChromeOS - Rocky Grey - Gray
Customer Rating
5
Top-tier Chromebook
on December 1, 2024
Posted by: johnc155_4014
[This review was collected as part of a promotion.] The Asus Chromebook Plus CX34 is an outstanding laptop that delivers exceptional performance and versatility for its price. Its Intel Core processor and upgraded ChromeOS make multitasking seamless, whether you’re working, streaming, or gaming. The 14-inch FHD display is bright and vivid, perfect for productivity and entertainment alike. With excellent battery life and a sleek, durable design, this Chromebook is a top-tier choice for anyone seeking power and portability.
Written by a customer while visiting ASUS.com
Customer Rating
5
Awesome Chromebook
on May 20, 2024
Posted by: brea121605
[This review was collected as part of a promotion.] I took some time to use this Chromebook in order to give my honest review, and I can report that the performance and battery life are great! I love editing photos and this is a great device for that. My favorite feature is it having AI powered Google which makes very functional and intuitive. Overall, this is a great product for personal use!
Written by a customer while visiting ASUS.com
Customer Rating
5
Very nice product at a reasonable price point!
on May 11, 2024
Posted by: makingmidwesthome
[This review was collected as part of a promotion.] Super happy with the quickness of the system and have enjoyed the quality of the display. I’ve found that the battery life is superb and the operating system and storage capacity have lived.up to expectations.
Written by a customer while visiting ASUS.com
Customer Rating
5
Chromebook should just be called a laptop because it can do it all!
on April 26, 2024
Posted by: ladylove2468
[This review was collected as part of a promotion.] If you need a laptop on a budget, this is the only way to go. I don’t know what this can’t do that a laptop can. You can stream movies, save files, it can take place of a laptop or tablet. The screen is touchscreen. It can fold completely flat if you have apps for drawing or games. It turns on and runs quickly. The battery charges fast and lasts! I cannot think of one complaint!
Written by a customer while visiting ASUS.com
Customer Rating
5
Great laptop!
on April 22, 2024
Posted by: kathleent1
[This review was collected as part of a promotion.] This has been a great computer to use. My last one was very old and this feels so fancy in comparison. I like the touch screen feature and how fast it works!
Written by a customer while visiting ASUS.com
Customer Rating
5
Awesome Computer & Touchscreen
on April 20, 2024
Posted by: alexanderj4
[This review was collected as part of a promotion.] Chromebooks are very simple to use and this is no different. Great battery life and an awesome touch screen helps this stand out. The touch screen is very responsive and is smudge-free which I love. Built in camera is high def and display quality is great. For the price, I would absolutely recommend this laptop & would happily buy another one.
Written by a customer while visiting ASUS.com
Customer Rating
3
Limited access to necessary functionality
on April 20, 2024
Posted by: karennas
[This review was collected as part of a promotion.] This laptop is basically a functional web browser. Google Play is disabled on this model making it impossible to access almost anything that you can’t find directly on Google Chrome. If I were to purchase another Asus computer in the future, it surely wouldn’t be a Chromebook.
Response from ASUS.comBy Leonardo, CLM, September 28, 2024
Hi Karennas,
We are sorry to hear about the Google Play issue that you have been experiencing with your ASUS Chromebook. This is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. Please follow the steps found in the FAQ linked below to enable the Google Play Store on your Chromebook. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2409040666-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
How to enable the Google Play store on a Chromebook - https://www.google.com/chromebook/howto/enable-google-play-store/
We are sorry to hear about the Google Play issue that you have been experiencing with your ASUS Chromebook. This is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. Please follow the steps found in the FAQ linked below to enable the Google Play Store on your Chromebook. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2409040666-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
How to enable the Google Play store on a Chromebook - https://www.google.com/chromebook/howto/enable-google-play-store/
Written by a customer while visiting ASUS.com
Customer Rating
5
Great for school
on April 18, 2024
Posted by: umhuhwut
[This review was collected as part of a promotion.] My daughter uses this to catch up on her schooling. The graphics look amazing and the touch screen works great. Plenty of space for her and easy to navigate.
Written by a customer while visiting ASUS.com