Customer reviews from frigidaire.com
Frigidaire - Gallery 24" Top Control Stainless Steel Tub Built-In Dishwasher with CleanBoost Technology, 45 dBA - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(39 Reviews)
Open Ratings Snapshot
Rating breakdown 39 reviews
5 Stars
25
4 Stars
7
3 Stars
5
2 Stars
0
1 Star
2
Best Buy Privacy Policy
Customer Reviews for Frigidaire - Gallery 24" Top Control Stainless Steel Tub Built-In Dishwasher with CleanBoost Technology, 45 dBA - Stainless Steel
Customer Rating
3 out of 5
3
on September 10, 2026
Posted by: Madison 456
[This review was collected as part of a promotion.] Had damage to the drain hose. We have waited since 08-18-2027for a new one! Just got it today!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 14, 2026
Hello Madison 456, we’re sorry to hear that your appliance arrived with a damaged drain hose and that you had to wait so long for the replacement. We understand how frustrating it is to have a new appliance and then be unable to fully use it while waiting for a necessary part.

We’re glad to hear the replacement has finally arrived, and we sincerely apologize for the extended delay and inconvenience. We appreciate your patience and your feedback, and we hope your appliance is now working properly for you.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Horrible
on September 5, 2026
Posted by: Carolyn GA
Incredibly disappointed. This dishwasher relies solely on a rinse aid to dry the dishes. Without a rinse aid the dishes are soaked. I refuse to add chemicals to my dishwater, after it has been washed, to do the drying. Waste of money. Giving away for free to purchase a Bosch. The wine glasses also were dirty.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 8, 2026
Good day, Carolyn GA! We’re truly sorry to hear how disappointed you are with your dishwasher. We understand how frustrating it is to expect clean and dry dishes after a cycle, only to find them soaked, especially when you prefer not to use rinse aid.

We also apologize that your wine glasses were not cleaned properly. We understand that both drying and cleaning performance are important, and we’re disappointed that this dishwasher did not meet your expectations.

We appreciate you taking the time to share your honest feedback. We understand your decision and regret that your experience has led you to consider replacing the dishwasher with another brand.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Dishwasher
on August 1, 2026
Posted by: Reo1
[This review was collected as part of a promotion.] Leaves a film on my dishes that causes bad taste in food. So end up having to hand wash before placing food on them, Doesn’t seem to want to dry the dishes. Hopefully this is operator error on learning the settings.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 3, 2026
Hi Reo1, thank you for sharing your feedback with us. We’re sorry to hear that your dishwasher has not been providing the cleaning and drying results you expected. We understand how frustrating it can be to find a film or residue on dishes and need to hand wash them afterward.

We appreciate you sharing that you’re still learning the settings and features of your dishwasher. Adjusting cycle options, detergent use, and loading techniques can sometimes help achieve the best results, and we hope you’re able to find the settings that work best for your needs. Your feedback regarding cleaning and drying performance is valuable and will be shared with the appropriate teams for review.

Thank you for choosing Frigidaire and for taking the time to share your experience. We appreciate the opportunity to hear your concerns and hope your dishwasher continues to meet your expectations.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
GOOD FUNCTION BUT..
on July 16, 2026
Posted by: PS HAPPY USER
[This review was collected as part of a promotion.] QUICK LOAD FINISH IN 30 MIN. GOOD. LOTS OF FLEXIBLE RACK TURNS. GOOD. BUT SOMEHOW THE DRAIN FILTER CAME IN USED. FILTHY AND YELLOW STAINED. WHAT THE HECK HAPPENED?? USED PARTS??
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for taking the time to share your feedback. We're glad to hear you’re enjoying the quick wash performance and the flexibility of the adjustable racks on your Frigidaire dishwasher.
We’re sorry to hear about the condition of the drain filter you received. We understand your concern and appreciate you bringing this to our attention. Our appliances and components go through quality checks, and we’d like to learn more about what you experienced so we can better assist.
Thank you again for your feedback. We’re happy to hear you’re enjoying the dishwasher overall and appreciate you choosing Frigidaire.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Solid dish washer thus far
on July 9, 2026
Posted by: DishesAreForSuckers
[This review was collected as part of a promotion.] I bought this dishwasher after a bad experience buying appliances from another company resulting in a return. No issues with this delivery and installation in stark contrast to my other experience. It’s a little larger than my old dishwasher — this one requires a little more clearance from the countertop to open, which will ultimately require new countertops; if I did not overlook this in the product specifications I wish this information had been included. However, it is quiet and is a nice quality of life improvement like any dishwasher.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 10, 2026
Hi DishesAreForSuckers!

Thank you for taking the time to share your feedback with us! We’re pleased to hear that your Frigidaire dishwasher has provided a positive experience and that you’re enjoying its quiet operation and quality performance.

We appreciate you sharing your thoughts regarding the installation requirements and clearance considerations. Your feedback is important to us and has been shared with the appropriate team for review as we continue working to improve our product information and customer experience.

Thank you for choosing Frigidaire. We’re glad to be part of your home and hope your dishwasher continues to serve you well.

If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very Nice, Sleek Design & Efficient
on July 6, 2026
Posted by: Skyler Dee
[This review was collected as part of a promotion.] This unit works great, has a light that displays on the floor during use as an indication and the flatware tray is a bonus!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 10, 2026
Hello Skyler Dee, thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the sleek design and efficient performance of your Frigidaire dishwasher. It’s great to know that features like the floor indicator light and flatware tray are adding convenience to your experience.

We appreciate you choosing Frigidaire and hope you continue to enjoy the performance and features of your appliance for years to come.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Works great!
on July 4, 2026
Posted by: EDW80
[This review was collected as part of a promotion.] Work great. Gets the dishes cleaner than my old one! Super quiet!
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 6, 2026
Hi, EDW80! Thank you for your wonderful review! We're thrilled to hear that your new Frigidaire dishwasher is cleaning your dishes even better than your previous one and that you're enjoying its super quiet operation. It's great to know your dishwasher is exceeding your expectations. We appreciate you choosing Frigidaire and hope it continues to provide outstanding performance for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we'll be happy to support you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Dishwasher
on June 27, 2026
Posted by: DougNiblo
[This review was collected as part of a promotion.] So far so good! lots of room and would purchase again.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2026
Hi DougNiblo!

Thank you for taking the time to share your feedback with us. We’re delighted to hear that your dishwasher is meeting your expectations and that you’re enjoying its spacious capacity. It’s especially rewarding to know you would purchase it again.

We truly appreciate your support and thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
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