Customer reviews from Newair
NewAir - Nugget Ice Maker Countertop, 44 lbs in 24 hours Ice Machine Nugget, Self Cleaning Ice Maker Stainless Steel - Black
Average customer rating
2.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for NewAir - Nugget Ice Maker Countertop, 44 lbs in 24 hours Ice Machine Nugget, Self Cleaning Ice Maker Stainless Steel - Black
Customer Rating
1
on May 15, 2026
Posted by: No ice
from Cincinnati Ohio
Would rate 0 of I could. Lasted 13 months, auger broke, and they tell me only 1 year warranty. And won't even provide parts to get it fixed. It's the lowest quality appliance I have ever purchased.
Response from NewairBy Newair, Customer Service, August 5, 2026
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Posted by: Old School
Verified Purchase:Yes
Better than the previous model, however the ice capacity is smaller. Not much an issue, unless you have an immediate high demand.
Written by a customer while visiting Newair