Customer reviews from sharkninja.com
Ninja - Woodfire Premium Grill Cover Pro, Compatible with OG800 & OG900 Series - Black
Average customer rating
2.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
Customer Reviews for Ninja - Woodfire Premium Grill Cover Pro, Compatible with OG800 & OG900 Series - Black
Customer Rating
3
Wrong one
on November 13, 2025
Posted by: Kate47
Gender:Female
Not the covers fault, however i bought wrong one and it does not fit my ninja firewood 8 in 1. The price of it leaves no room for error however.
Response from sharkninja.comBy SharkNinja, November 13, 2025
Hello there,
Thank you for taking the time to leave a review.
We're genuinely sorry to hear the cover didn’t fit your Ninja Foodi 8-in-1. We understand how frustrating that can be. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're genuinely sorry to hear the cover didn’t fit your Ninja Foodi 8-in-1. We understand how frustrating that can be. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
2
Pic is Deceiving.
on March 12, 2026
Posted by: dc73pd
from Tucson
Gender:Male
Thought this grill cover would cover the whole grill and the stand too but it only covers the grill itself. picture is deceiving.
Response from sharkninja.comBy SharkNinja, March 12, 2026
Hi there,
Thanks for taking the time to share your feedback with us. We’re sorry to hear the cover didn’t meet your expectations. The Woodfire XL Premium Grill Cover is designed to fit the grill itself, but it does not extend over the stand, which can make the product photos appear a bit misleading if you were expecting full coverage.
We appreciate you pointing this out, and we’ll be sure to pass your comments along to our team as we continue improving how we present our products.
If you’d like help finding the right cover or have any questions, feel free to reach out to us here:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thanks for taking the time to share your feedback with us. We’re sorry to hear the cover didn’t meet your expectations. The Woodfire XL Premium Grill Cover is designed to fit the grill itself, but it does not extend over the stand, which can make the product photos appear a bit misleading if you were expecting full coverage.
We appreciate you pointing this out, and we’ll be sure to pass your comments along to our team as we continue improving how we present our products.
If you’d like help finding the right cover or have any questions, feel free to reach out to us here:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com