Found the handles for the lid would not let the bolts tighten just kept turning never got tight. Pre-drilled holes slightly too big. Secured with larger screws rather then the supplied bolts. Handles ok now.
Response from blackstoneproducts.comBy Avery, Customer Support, September 26, 2023
We are sorry to hear this! Our team can help you get new handles. Please respond to the email we sent with shipping information and a photo of the handles if you still have them.
I was very disappointed in this conver. It fits awkwardly. It is way larger than the grill itself. It hangs off when not in use at an angle and falls off easily. It also is not very sturdy. Unfortunately it is the only cover and feel forced to keep it to protect the grill.
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy Avery, Customer Support, September 26, 2023
We are sorry to hear you are not happy with the cover! If you can email us photos of the issues you are having, we can look into it further. It should be a more snug fit for your 36" griddle. It has gone through extensive testing to ensure it will protect your griddle top without being too heavy.
Been waiting for this to come back in stock. They notified me it was in and rushed to purchase it. Covers it perfectly protecting it from the weather. Strong and sturdy!