Customer reviews from Masterlock.com
Master Lock - 5/16 in D X 48 in L Vinyl Coated Steel Locking Cable - Black
Average customer rating
4.3
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
24
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
5
85%of customers recommend this product.
(
23 out of
27)
Customer Reviews for Master Lock - 5/16 in D X 48 in L Vinyl Coated Steel Locking Cable - Black
Customer Rating
5
Great use!
on May 17, 2023
Posted by: Drnematshafi
from Los Angeles
Gender:Male
[This review was collected as part of a promotion.] This combination wire lock is so useful for so many different uses. While you see this as a bicycle lock, it can be used all over the house, around luggage. So easy to open and close, does not get stuck like other locks. The color also matches well with everything, definitely recommend
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
5
Keeping bikes safer
on May 20, 2023
Posted by: WizFL
[This review was collected as part of a promotion.] This is the chain lock I prefer when out riding and make a pit stop to eat or shop. It wraps around my seat perfectly tucked out of the way and easily secures my bike to a post or bike rack to keep thieves away. It can be cut open by well prepared thieves but I'm pretty sure those thieves are looking for bikes more expensive than mine. This gets the job done perfectly.
Written by a customer while visiting Masterlock.com
Customer Rating
1
Cant change code
on June 8, 2023
Posted by: Amanda
from Denver, CO
I have been trying to change the combo, found out same universal code for them all. I would not have bought this if I had known.
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, CS, June 8, 2023
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
3
No ability to change combo
on June 4, 2023
Posted by: CLBO
Not advertised that this feature is not included in this model. Would not have purchased had I known. Oh well.
Response from Masterlock.comBy Master Lock Customer Service, CS, June 5, 2023
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
1
No Instructions!!!
on October 18, 2023
Posted by: Moorfeen223
from Baltimore, Md
I’ve been sitting here for about 30 mins now trying to open this lock. It didnt come with any instructions or a default code on the box. YouTube videos are outdated. I’m about to return this. It has me frustrated for no reason.
Response from Masterlock.comBy CS Rep, Customer Service, October 19, 2023
We appreciate your feedback and apologize for your inconvenient experience with this product. This cable lock comes with a preset combination. If this combination is not included with the lock please return it for an exchange. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
Written by a customer while visiting Masterlock.com
Customer Rating
1
Doesn't include instructions on how to set new com
on June 1, 2023
Posted by: AmyL
from Detroit, MI
I've been trying to find online instructions. Done going in circles, I'm ready to return these. I ordered 2 & both have the same generic combination, otherwise I'd just leave an assigned code. The option to access the manual takes you to warranty info (see pic)
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, CS, June 3, 2023
This lock has one factory set combination. It does not have the feature of changing the combination like our other locks have.
Written by a customer while visiting Masterlock.com
Customer Rating
5
Good solution.
on May 5, 2023
Posted by: Joeg27
from Orinda Ca
Gender:Male
[This review was collected as part of a promotion.] I got this Master Lock combination lock a few weeks ago and it comes in very handy for locking up for basic security. It has an easy to use dial with little knobs that are practical for swiveling the numbers around. It feels very solid. Probably best to use to lock up things like ladders at home. Recommended for a reliable safety solution.
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
5
Perfect Option for Bikes!
on May 1, 2023
Posted by: Ryan12
from Cape Coral, FL
Gender:Male
[This review was collected as part of a promotion.] The 4ft length of this combination lock is perfect for securing bikes. It's long enough to get the job done, and short enough to store around your seat post without any interference. I use a roof rack to transport my bikes and also use the lock to add an extra layer of security when I'm not near the car. I'm very happy with the simplicity and strength of the design, and highly recommend to anyone looking for a quality bike lock!
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com