Customer reviews from kamadojoe.com
KAMADO JOE - Grill Cover for select Classic Joe grills - Black
Average customer rating
4.1
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
138
4 Stars
15
3 Stars
5
2 Stars
19
1 Star
28
81%of customers recommend this product.
(
140 out of
173)
Customer Reviews for KAMADO JOE - Grill Cover for select Classic Joe grills - Black
Customer Rating
1
Extremely poor quality
on September 9, 2022
Posted by: Daniel31344
from Huntley il
Gender:Male
I have two covers, one for each of my KJs, one purchased 4 years ago and one 4 months ago. The one purchased 4 months ago is already badly faded, pictured on the right. The cover purchased 4 years ago is holding up great. The newer cover provides almost no protection for rain either. It seems to trap water underneath more than keeping it out. There is water under the cover for a day or two after it rains. You’d probably be better served not using a cover at all. I would not recommend this cover.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, September 12, 2022
Daniel31344,
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Does not stand up to the sun
on August 28, 2022
Posted by: Marine
Have had this cover for less than 6 months, does not stand up to the weather at all. Ended you buying an off brand.
Response from kamadojoe.comBy PW, Customer Support, September 1, 2022
Marine,
We are very sorry to hear this has happened. Please feel free to create a contact us form located on our website. A representative would be happy to provide assistance.
We are very sorry to hear this has happened. Please feel free to create a contact us form located on our website. A representative would be happy to provide assistance.
Written by a customer while visiting kamadojoe.com
Posted by: John R
from Transfer, Pa.
Gender:Male
Verified Purchase:Yes
The new cover fits nice. I liked the clips on the bottom to secure the cover from being blown off on windy days. I had it on for less than a week when the red faded out to yellow. The rest of the cover faded as well. Good fit but looks like hell in less than a month. It looked awesome for about 2 weeks.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, September 1, 2022
Dear John R,
Thank you for taking the time to review our product and for bringing this to our attention. We are sorry to hear that the unit is not functioning as expected, however we were unable to locate a claim with the information provided. Please feel free to create a contact us form located on our website or reach out to our Social Media team either Facebook, Twitter, or Instagram with all the requested information on the contact us form so we can further assist you.
Thank you for taking the time to review our product and for bringing this to our attention. We are sorry to hear that the unit is not functioning as expected, however we were unable to locate a claim with the information provided. Please feel free to create a contact us form located on our website or reach out to our Social Media team either Facebook, Twitter, or Instagram with all the requested information on the contact us form so we can further assist you.
Written by a customer while visiting kamadojoe.com
Customer Rating
2
Cover faded and breaking apart
on August 12, 2022
Posted by: Jerry82
from New York
Gender:Male
After just 4 months of using this cover the color faded and the red trim is flaking off. The stitching is starting to fall off as well.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, September 1, 2022
Jerry82,
Thank you for bringing this to our attention. We have forwarded your claim to our support team for assistance. An email will be provided shortly.
Thank you for bringing this to our attention. We have forwarded your claim to our support team for assistance. An email will be provided shortly.
Written by a customer while visiting kamadojoe.com
Customer Rating
5
Need to get this for your grill it keeps it clean
on August 10, 2022
Posted by: Amanda
from Chattanooga Tennessee
Gender:Female
Verified Purchase:Yes
Excellent fit and keeps the grill clean. A very smart addition
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Posted by: Bill891
from Colorado
Gender:Male
Verified Purchase:Yes
Glad I bought this cover. Keeps th grill covered an dry.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Posted by: Steve J
from Michigan
Gender:Male
Verified Purchase:Yes
Best grill!! I’ve had a green egg and primo - Kamado is the best of the three.
Would be 5 starts but came with big chunk paint off and side shelf warped so that doesn’t work.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
1
FADED and Fraid ribbing in a few months. Poor.
on July 25, 2022
Posted by: GDaddy
from Arizona
Gender:Male
Bought in May. it is July and it has totally faded. NOT for use in sun or really weather. Ribbing fraid from just wind. Boo. It does protect grill so theres that. My Traeger cover has been used longer and looks like the day it was purchased.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, July 26, 2022
Dear GDaddy,
Thank you for providing your feedback. Please create a contact us form located on our website, as we could not locate a profile with the email provided. A representative would be happy to look into this and provide a resolution.
Thank you for providing your feedback. Please create a contact us form located on our website, as we could not locate a profile with the email provided. A representative would be happy to look into this and provide a resolution.
Written by a customer while visiting kamadojoe.com