Customer reviews from kamadojoe.com
KAMADO JOE - Grill Cover for select Classic Joe grills - Black
Average customer rating
4
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
139
4 Stars
16
3 Stars
5
2 Stars
19
1 Star
31
80%of customers recommend this product.
(
142 out of
178)
Customer Reviews for KAMADO JOE - Grill Cover for select Classic Joe grills - Black
Customer Rating
1
Cover can't last more then 2 months
on November 27, 2022
Posted by: tonks
from Arlington Heights, IL
Gender:Male
After 2-3 months this cover is falling apart!!! Completely faded not black. But more importantly the red pin stripe surrounding is has delaminated. For the money this should be higher quality. Very disappointed to have an amazing high end grill with a low quality cover that looks horrible
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, November 30, 2022
tonks,
Thank you for sharing your feedback. We reviewed your claim and show a replacement has been order and will ship out soon. We do apologize for the troubles.
Thank you for sharing your feedback. We reviewed your claim and show a replacement has been order and will ship out soon. We do apologize for the troubles.
Written by a customer while visiting kamadojoe.com
Posted by: A.S.
from NY
Gender:Male
Verified Purchase:Yes
Let me start with the quality. It is excellent. From top to bottom. I owned a Vision Grills Maxis (24”) prior to this and it was poorly designed, poorly built, and leaked air like a sieve. The Kamado Joe Big Joe 2 is radically better. The design is better. Parts fit together tightly and are assembled properly. As a result, temperature control is easy, predictable, and reliable. And given the fact that food can be cooked much closer to or much further from the coals. This is also unique to Kamado Joe, it seems.
I suspect this product will serve me well for many years.
If I had one small complaint, it would be about the assembly of the fire bowl. It can be a bit challenging and can result in chipping of pieces as you put it all together, and a simple tool like a styrofoam form would make it much easier. But this is a very, very minor thing.
I’m extremely happy with this product.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
2
Cover faded within 5 months
on October 31, 2022
Posted by: DanM
from Pollock Pines, CA
Gender:Male
I bought this cover and it looked great for about 2-3 months, then it faded in sun exposure. For the price paid, I'm surprised there is no UV resistance in this material.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, November 2, 2022
DanM,
Thank you for taking the time to review our product and for bringing this to our attention. Please feel free to create a contact us form located on our website or reach out to our Social Media team either Facebook, Twitter, or Instagram with all the requested information on the contact us form so we can further assist you.
Thank you for taking the time to review our product and for bringing this to our attention. Please feel free to create a contact us form located on our website or reach out to our Social Media team either Facebook, Twitter, or Instagram with all the requested information on the contact us form so we can further assist you.
Written by a customer while visiting kamadojoe.com
Customer Rating
2
Cover stitching falling apart and discolouration
on October 31, 2022
Posted by: Skippy
from Florida
Gender:Male
Purchased the cover 3 months ago. Started discolouration 2 months after purchase of the cover and stitching. 3 months in, and the stitching is falling apart when you run your hands over it.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, November 2, 2022
Skippy,
We are very sorry to hear this has happened. We have reviewed your claim and show a resolution and order confirmation has been provided. Please reach out if you have any questions or concerns.
We are very sorry to hear this has happened. We have reviewed your claim and show a resolution and order confirmation has been provided. Please reach out if you have any questions or concerns.
Written by a customer while visiting kamadojoe.com
Posted by: Michael M
from Baltimore MD
Gender:Male
Verified Purchase:Yes
Totally amazing the way my new Kamado Joe maintained its temp for 10hrs+ smoking a pork shoulder WITHOUT the use of the temp control device. The temp just didn't budge! I almost hate to say this, but I was a Big Green Egg user for 15 years, but the Kamado Joe just performed better. Cleanup is way easier as well.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Extremely poor quality
on September 9, 2022
Posted by: Daniel31344
from Huntley il
Gender:Male
I have two covers, one for each of my KJs, one purchased 4 years ago and one 4 months ago. The one purchased 4 months ago is already badly faded, pictured on the right. The cover purchased 4 years ago is holding up great. The newer cover provides almost no protection for rain either. It seems to trap water underneath more than keeping it out. There is water under the cover for a day or two after it rains. You’d probably be better served not using a cover at all. I would not recommend this cover.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, September 12, 2022
Daniel31344,
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Does not stand up to the sun
on August 28, 2022
Posted by: Marine
Have had this cover for less than 6 months, does not stand up to the weather at all. Ended you buying an off brand.
Response from kamadojoe.comBy PW, Customer Support, September 1, 2022
Marine,
We are very sorry to hear this has happened. Please feel free to create a contact us form located on our website. A representative would be happy to provide assistance.
We are very sorry to hear this has happened. Please feel free to create a contact us form located on our website. A representative would be happy to provide assistance.
Written by a customer while visiting kamadojoe.com
Posted by: John R
from Transfer, Pa.
Gender:Male
Verified Purchase:Yes
The new cover fits nice. I liked the clips on the bottom to secure the cover from being blown off on windy days. I had it on for less than a week when the red faded out to yellow. The rest of the cover faded as well. Good fit but looks like hell in less than a month. It looked awesome for about 2 weeks.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, September 1, 2022
Dear John R,
Thank you for taking the time to review our product and for bringing this to our attention. We are sorry to hear that the unit is not functioning as expected, however we were unable to locate a claim with the information provided. Please feel free to create a contact us form located on our website or reach out to our Social Media team either Facebook, Twitter, or Instagram with all the requested information on the contact us form so we can further assist you.
Thank you for taking the time to review our product and for bringing this to our attention. We are sorry to hear that the unit is not functioning as expected, however we were unable to locate a claim with the information provided. Please feel free to create a contact us form located on our website or reach out to our Social Media team either Facebook, Twitter, or Instagram with all the requested information on the contact us form so we can further assist you.
Written by a customer while visiting kamadojoe.com